Call transfer from agent to SIP extension

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Call transfer from agent to SIP extension

Postby Zaraab » Tue Jun 30, 2020 6:47 am

Whenever my agents are transferring any calls to an SIP extension by dialing the Exten number in the trans-conf option, the dial with customer shows hangup after 2 secs and Blind transfer causes one way audio. Customer can hear but the extension sip cannot hear anything.
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Re: Call transfer from agent to SIP extension

Postby Kabis » Wed Jul 01, 2020 5:53 am

Does sip extension rings after transfer?
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Re: Call transfer from agent to SIP extension

Postby Zaraab » Sun Jul 05, 2020 12:41 pm

Kabis wrote:Does sip extension rings after transfer?


yes it rings , but after receiving the ring, after 1 second it shows hangup in agents screen and also the call in sip extension drops which is made for the closer
A VICIDIAL ENTHUSIAST
OS BASED LEARNING : CentOS - openSUSE
INSTALLATION METHODS : MOSTLY SCRATCH & STD INSTALLATION WITH .ISO
HELP - BELIEVE - INNOVATE
Zaraab
 
Posts: 151
Joined: Fri May 22, 2020 1:21 pm


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