Incorrect Timezone for Lists

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Incorrect Timezone for Lists

Postby sashen27 » Sun Jul 12, 2020 11:58 am

Hi Guys

I have set local timezones in all areas i know off (vicibox-timezone, server settings, system settings) and here in South Africa we are GMT +2 but all lists get loaded with a GMT of -4? Lists are set to use campaign settings, campaign Local Call Time is set to 24 hours

Im not sure its related but agents call stats on realtime and outbound calling report are also incorrect.

Thanks
New Install | ViciBox_v9.x86_64-9.0.3 | VERSION: 2.14-761a | BUILD: 200708-1033 |Asterisk 13.29.2-vici | Single Server Core i5 9th Gen 16 Gb RAM 1TB SSD HD |
sashen27
 
Posts: 13
Joined: Fri Aug 15, 2014 5:13 am

Re: Incorrect Timezone for Lists

Postby carpenox » Sun Jul 12, 2020 12:17 pm

click on reports then the little plus sign next to the server....whats it show for the 3 times
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
carpenox
 
Posts: 2423
Joined: Wed Apr 08, 2020 2:02 am
Location: St Petersburg, FL

Re: Incorrect Timezone for Lists

Postby sashen27 » Mon Jul 13, 2020 2:05 am

All 3 times are in sync to my correct GMT but also on the web interface the time is 2 hours back...

*real time also shows incorrect stats...
New Install | ViciBox_v9.x86_64-9.0.3 | VERSION: 2.14-761a | BUILD: 200708-1033 |Asterisk 13.29.2-vici | Single Server Core i5 9th Gen 16 Gb RAM 1TB SSD HD |
sashen27
 
Posts: 13
Joined: Fri Aug 15, 2014 5:13 am

Re: Incorrect Timezone for Lists

Postby carpenox » Mon Jul 13, 2020 7:28 am

where on the web interface? can you show me images? change this in: Admin > System Settings

Image
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
carpenox
 
Posts: 2423
Joined: Wed Apr 08, 2020 2:02 am
Location: St Petersburg, FL

Re: Incorrect Timezone for Lists

Postby sashen27 » Tue Jul 14, 2020 9:37 am

The time on the top right hand corner - and yes i also changed that post install
New Install | ViciBox_v9.x86_64-9.0.3 | VERSION: 2.14-761a | BUILD: 200708-1033 |Asterisk 13.29.2-vici | Single Server Core i5 9th Gen 16 Gb RAM 1TB SSD HD |
sashen27
 
Posts: 13
Joined: Fri Aug 15, 2014 5:13 am


Return to Support

Who is online

Users browsing this forum: No registered users and 73 guests