Hi
How we can filter/decrease answering machine calls.
need support from Expert of Vicidial Forum Group
Satti
Filter Answering Machines Calls
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Filter Answering Machines Calls
by zahoorsatti » Thu Oct 25, 2007 5:16 am
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by Op3r » Thu Oct 25, 2007 10:11 am
Its called Answering Machine Detection.
For more indepth information download/purchase the VICIDIAL Manager's Manual at www.eflo.net
For more indepth information download/purchase the VICIDIAL Manager's Manual at www.eflo.net
Get paid for US outbound Toll Free calls. PM me.
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by ramindia » Thu Oct 25, 2007 1:17 pm
Hi
you want to filter them, you can make some script run in cron job to remove or store to other place..
or you can write mysql command to move them, when your agents are in break.
ram
you want to filter them, you can make some script run in cron job to remove or store to other place..
or you can write mysql command to move them, when your agents are in break.
ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
so its very usefull for others who join later as a NEWBIE.
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by zahoorsatti » Fri Oct 26, 2007 11:07 am
Hi All
In campaign there is a option Dial Timeout and explains it as given below:-
Dial Timeout - If you are having a lot of Answering Machine or Voicemail calls you may want to try changing this value to between 21-26 and see if results improve.
It is not a way to do so or similar other way you know.
regards
Satti
In campaign there is a option Dial Timeout and explains it as given below:-
Dial Timeout - If you are having a lot of Answering Machine or Voicemail calls you may want to try changing this value to between 21-26 and see if results improve.
It is not a way to do so or similar other way you know.
regards
Satti
- zahoorsatti
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- Location: Pakistan/Islamabad
by mflorell » Sun Oct 28, 2007 8:28 pm
Just wanted to include this in this AMD thread since it's related. A client sent me these settings for AMD that they have had very good luck with. They did quite a bit of testing to arrive with these numbers:
exten => 8369,2,AMD(2000|2000|1000|5000|120|50|4|256)
exten => 8369,2,AMD(2000|2000|1000|5000|120|50|4|256)
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