Hi
Is there anyone here can help me..how to map my callback # in station 5?
Actually our callback # was being map in station 1 by our past Admin., And i Want it now to Transfer or Add it On Agent 5..
What file must i config? and Which part...
Thanks in Advance....
callback configuration
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callback configuration
by mindseeker » Tue Oct 16, 2007 10:28 am
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by rajeevpn » Tue Oct 23, 2007 1:33 am
Am sorry but the post is a little unclear. Could you please explain in detail what you would like on the call back?
If it's a certain user that needs call back permissions. Simply go to http://VICI-IP/vicidial/admin.php ; click on the user that you would like to take callbacks and assign Scheduled Call Back and Agent Only callback (if needed) to that user. Do make sure that the campaign has callbacks enabled and disposition configured
HTH
If it's a certain user that needs call back permissions. Simply go to http://VICI-IP/vicidial/admin.php ; click on the user that you would like to take callbacks and assign Scheduled Call Back and Agent Only callback (if needed) to that user. Do make sure that the campaign has callbacks enabled and disposition configured
HTH
- rajeevpn
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by mindseeker » Thu Oct 25, 2007 9:18 am
Im sorry..Im refering to the
extension.conf code... because our last admin configure it there...
thanks for the reply
extension.conf code... because our last admin configure it there...
thanks for the reply
- mindseeker
- Posts: 48
- Joined: Fri Oct 12, 2007 9:36 pm
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