https://imgur.com/m4AtkIf
4 Dialer system (4 Core Xeon 8GB RAM)
1 DB + Web server (Dell r710, 48GB RAM, Raid 10 6 15k SAS)
VERSION: 2.14-695a
BUILD: 181116-1133
Version: 2.14b0.5
SVN Version: 3057
DB Schema Version: 1561
Missing info for live calls on realtime screen
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Missing info for live calls on realtime screen
by jshasteen » Thu Jul 23, 2020 2:49 pm
While autodialing data is missing from the live calls on the realtime. What causes this? Seemed to come out of nowhere.
https://imgur.com/m4AtkIf
4 Dialer system (4 Core Xeon 8GB RAM)
1 DB + Web server (Dell r710, 48GB RAM, Raid 10 6 15k SAS)
VERSION: 2.14-695a
BUILD: 181116-1133
Version: 2.14b0.5
SVN Version: 3057
DB Schema Version: 1561
https://imgur.com/m4AtkIf
4 Dialer system (4 Core Xeon 8GB RAM)
1 DB + Web server (Dell r710, 48GB RAM, Raid 10 6 15k SAS)
VERSION: 2.14-695a
BUILD: 181116-1133
Version: 2.14b0.5
SVN Version: 3057
DB Schema Version: 1561
Vicibox 8.1 from .iso | VERSION: 2.14-695a BUILD: 181116-1133 | 11.25.3-vici | Single-Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Dell R710 Dual hex-core | 48GB RAM | 8 15k SAS RAID-10
- jshasteen
- Posts: 52
- Joined: Thu Sep 16, 2010 11:01 am
Re: Missing info for live calls on realtime screen
by jshasteen » Thu Jul 23, 2020 4:20 pm
I did see a segfault related to mysqld in the logs after investigation. That may have been the cause.
Vicibox 8.1 from .iso | VERSION: 2.14-695a BUILD: 181116-1133 | 11.25.3-vici | Single-Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Dell R710 Dual hex-core | 48GB RAM | 8 15k SAS RAID-10
- jshasteen
- Posts: 52
- Joined: Thu Sep 16, 2010 11:01 am
Re: Missing info for live calls on realtime screen
by carpenox » Thu Jul 23, 2020 10:59 pm
Makes sense, because the real time is trying to pull data from the database that it couldnt access.
Alma Linux 9.4 | SVN Version: 3890 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
- carpenox
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- Joined: Wed Apr 08, 2020 2:02 am
- Location: St Petersburg, FL
Re: Missing info for live calls on realtime screen
by jshasteen » Fri Jul 24, 2020 8:35 am
reboot didn't fix it. Maybe a memory error or something.
Vicibox 8.1 from .iso | VERSION: 2.14-695a BUILD: 181116-1133 | 11.25.3-vici | Single-Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Dell R710 Dual hex-core | 48GB RAM | 8 15k SAS RAID-10
- jshasteen
- Posts: 52
- Joined: Thu Sep 16, 2010 11:01 am
Re: Missing info for live calls on realtime screen
by jshasteen » Fri Jul 24, 2020 8:53 am
It's been awhile since I archived/trimmed log tables. I'm going to try that.
Vicibox 8.1 from .iso | VERSION: 2.14-695a BUILD: 181116-1133 | 11.25.3-vici | Single-Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Dell R710 Dual hex-core | 48GB RAM | 8 15k SAS RAID-10
- jshasteen
- Posts: 52
- Joined: Thu Sep 16, 2010 11:01 am
Re: Missing info for live calls on realtime screen
by carpenox » Fri Jul 24, 2020 9:47 am
run this on the server: df -h
Alma Linux 9.4 | SVN Version: 3890 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
- carpenox
- Posts: 2428
- Joined: Wed Apr 08, 2020 2:02 am
- Location: St Petersburg, FL
Re: Missing info for live calls on realtime screen
by jshasteen » Fri Jul 24, 2020 10:17 am
I wish it was just a simple hard drive space issue. Plenty of space left.
Vicibox 8.1 from .iso | VERSION: 2.14-695a BUILD: 181116-1133 | 11.25.3-vici | Single-Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Dell R710 Dual hex-core | 48GB RAM | 8 15k SAS RAID-10
- jshasteen
- Posts: 52
- Joined: Thu Sep 16, 2010 11:01 am
Re: Missing info for live calls on realtime screen
by jshasteen » Wed Jul 29, 2020 1:01 pm
Trimming log table seemed to fix the issue.
Vicibox 8.1 from .iso | VERSION: 2.14-695a BUILD: 181116-1133 | 11.25.3-vici | Single-Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Dell R710 Dual hex-core | 48GB RAM | 8 15k SAS RAID-10
- jshasteen
- Posts: 52
- Joined: Thu Sep 16, 2010 11:01 am
Re: Missing info for live calls on realtime screen
by carpenox » Wed Jul 29, 2020 2:16 pm
good post back
Alma Linux 9.4 | SVN Version: 3890 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
- carpenox
- Posts: 2428
- Joined: Wed Apr 08, 2020 2:02 am
- Location: St Petersburg, FL
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