Hello,
so I've encountered an interesting issue and not sure why this is going on...
I've noticed that there are times where I cannot export the full call/dialer result export, although the records are there in vicidial_log, I'll get either a hand full or nothing at all.
so in order to combat this, I thought perhaps rather than clearing the lists every day(I would do this of course after the result file download), I'll load a master list and we can just update it as we go along ...
However, now I'm running into an issue that if the file doesn't have a phone number in the primary phone field(but it has alt numbers) it won't upload...
any thoughts?
Thanks in advance!