All installation and configuration problems and questions
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by suneblase » Thu Jul 30, 2020 3:23 am
Hello
I just did a fresh install of ViciBox v9.0.3 200630-2117 and when I access the the Welcome Screen (192.168.0.151/vici/welcome.php) I can only see the "Agent Login, Timeclock and Administration" but the "Backoffice" button It's not there.
If I try to access the Backoffice directly by link 192.168.0.151/vici/index.php I recieve a 404 error, object not found.
I've tryed to google it and search on forum on how can I activate Backoffice part but I diden't found anything. There is any way to activate it, or I need to reinstall ViciBox ?
Thanks.
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suneblase
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by mflorell » Thu Jul 30, 2020 6:24 am
"Backoffice" is not a VICIdial feature. What was included in it?
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mflorell
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by suneblase » Thu Jul 30, 2020 6:53 am
The part where you create Agents, assign lists to agents, reset only certain statuses of a list.
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suneblase
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by mflorell » Fri Jul 31, 2020 7:57 am
It sounds like you had a customized version of VICIdial previously. That is not part of the VICIdial package(except for "creating agents", agents are just Users and you can do that in VICIdial)
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mflorell
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