No Campaign in Quality Control

[mubeen]

Hi,

I was trying to configure QC feature of Vicidial. Have done following

In system settings --> QC Features Active: Y
In Campaigns --> QC --> QC Enabled: Y (Also checked all statuses)
in users --> QC Enabled: 1
in users --> QC user Level: 7
in users --> Agent API Access: 1

But there is no campaign in Quality Control menu, what am I missing?

[mubeen]

Anyone have any experience on this?

[mubeen]

Anyone here using QA module who can guide..?

[carpenox]

check in user groups....

[mubeen]

Thank you but still I'm missing something. I followed this guide

http://vicidial.org/docs/QC_PROCESS.txt

Please see image below, no leads are being shown which the QC guy can listen to and add statuses.

https://ibb.co/ZLyKzjW