Call Transfers

[darkwatergroup11]

Hi I'm brand new to the forum this is my first post so hopefully i did it right.

I'm having an issue getting consultative transfers to work between Agents and Closers. Once the closer receives the call from the agent, the call immediately hangs up on the closer. please help.

[carpenox]

Here is te CLI output:

Code: Select all

[Aug 17 15:25:05]   == Spawn extension (default, 990009*Closers**8155**9549477572*1001*9000*, 1) exited non-zero on 'Local/8600052@default-0000000f;2'
[Aug 17 15:25:05]     -- Executing [990009*Closers**8155**9549477572*1001*9000*@default:1] Answer("Local/8600052@default-0000000f;2", "") in new stack
[Aug 17 15:25:05]     -- Executing [990009*Closers**8155**9549477572*1001*9000*@default:2] AGI("Local/8600052@default-0000000f;2", "agi-VDAD_ALL_inbound.agi,CLOSER-----LB-----CL_TESTCAMP-----7275551212-----Closer-----park----------999-----1") in new stack
[Aug 17 15:25:05]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[Aug 17 15:25:05]   == Manager 'sendcron' logged on from 127.0.0.1
[Aug 17 15:25:05]     -- Channel SIP/AlcazarNetDialer-0000001a left 'simple_bridge' basic-bridge <0ad6edd8-960e-4f0d-8600-b5d8ee428617>
[Aug 17 15:25:05]     -- Executing [990009*Closers**8155**9549477572*1001*9000*@default:1] Answer("SIP/AlcazarNetDialer-0000001a", "") in new stack
[Aug 17 15:25:05]     -- Executing [990009*Closers**8155**9549477572*1001*9000*@default:2] AGI("SIP/AlcazarNetDialer-0000001a", "agi-VDAD_ALL_inbound.agi,CLOSER-----LB-----CL_TESTCAMP-----7275551212-----Closer-----park----------999-----1") in new stack
[Aug 17 15:25:05]     -- Channel Local/8600052@default-0000000f;1 left 'simple_bridge' basic-bridge <0ad6edd8-960e-4f0d-8600-b5d8ee428617>
[Aug 17 15:25:05]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[Aug 17 15:25:05]   == Spawn extension (default, 519549477572, 2) exited non-zero on 'Local/8600052@default-0000000f;1'
[Aug 17 15:25:05]     -- Executing [h@default:1] AGI("Local/8600052@default-0000000f;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----20-----20-----SIP 200 OK)") in new stack
[Aug 17 15:25:05]     -- <Local/8600052@default-0000000f;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----20-----20-----SIP 200 OK) completed, returning 0
[Aug 17 15:25:05]     -- <Local/8600052@default-0000000f;2>AGI Script agi-VDAD_ALL_inbound.agi completed, returning 4
[Aug 17 15:25:05]   == Spawn extension (default, 990009*Closers**8155**9549477572*1001*9000*, 2) exited non-zero on 'Local/8600052@default-0000000f;2'
[Aug 17 15:25:05] WARNING[32288][C-0000001c]: func_hangupcause.c:140 hangupcause_read: Unable to find information for channel
[Aug 17 15:25:05]     -- Executing [h@default:1] AGI("Local/8600052@default-0000000f;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------)") in new stack
[Aug 17 15:25:05]     -- <Local/8600052@default-0000000f;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------) completed, returning 0
[Aug 17 15:25:05]     -- <SIP/AlcazarNetDialer-0000001a> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Aug 17 15:25:05]     -- <SIP/AlcazarNetDialer-0000001a> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Aug 17 15:25:06]   == Manager 'sendcron' logged off from 127.0.0.1
[Aug 17 15:25:06]   == Manager 'sendcron' logged off from 127.0.0.1
[Aug 17 15:25:07]     -- <SIP/AlcazarNetDialer-0000001a>AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
[Aug 17 15:25:07]     -- Executing [990009*Closers**8155**9549477572*1001*9000*@default:3] Hangup("SIP/AlcazarNetDialer-0000001a", "") in new stack
[Aug 17 15:25:07]   == Spawn extension (default, 990009*Closers**8155**9549477572*1001*9000*, 3) exited non-zero on 'SIP/AlcazarNetDialer-0000001a'
[Aug 17 15:25:07]     -- Executing [h@default:1] AGI("SIP/AlcazarNetDialer-0000001a", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------SIP 200 OK)") in new stack
[Aug 17 15:25:07]     -- <SIP/AlcazarNetDialer-0000001a>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------SIP 200 OK) completed, returning 0
[Aug 17 15:25:07]   == Manager 'sendcron' logged on from 127.0.0.1
[Aug 17 15:25:07]   == Manager 'sendcron' logged off from 127.0.0.1
[Aug 17 15:25:12]     -- Registered SIP '9000' at 76.110.127.205:53058


[darkwatergroup11]

Just wanted to follow up as it seems we found that the solution to this problem was an integration for VTigerCRM. Disbleing that seems to fix two problems. Aside from fixing my transfer problem, I no longer get an error every time i modify a user. I was getting a message saying could not execute even though it executed.