Poping sound when calling party gets connected to an agent

[DarnoQ]

Anyone knows how to turn off/change the sound that calling party hears when call is answered by agent?

[c20xh2]

Not sure what version you are using but usually you will find the setting in

Inbound/Show In-Groups

Select your inbound group

Change the filename in this setting:

Agent Alert Filename: ding

[carpenox]

its in the campaign settings

[c20xh2]

Mmm what is the name of the setting in the campaigns settings ?

Pretty sure it's Agent Alert Filename in the inbound group setttings :

Agent Alert Filename [X]
The audio file to play to an agent to announce that a call is coming to the agent. To not use this function set this to X. Default is ding.

[mflorell]

If you are referring to the enter/leave sounds, you can disable those only by editing the extensions.conf file, adding the 'q' flag to the Meetme entries and then reloading the dialplan.

[DarnoQ]

Thank you mflorell. So there is no way of disabling it only for caller, and leaving it for agent?

[mflorell]

No, it's an all-or-nothing setting in the core asterisk meetme function.