Status

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Status

Postby mister511 » Mon Sep 14, 2020 9:33 am

Why is there no call on NANQUE status?
And according to the status of INBND goes
mister511
 
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Re: Status

Postby mister511 » Tue Sep 15, 2020 1:05 am

mister511 wrote:Why is there no call on NANQUE status?
And according to the status of INBND goes

Is it so obvious that no one can tell?
mister511
 
Posts: 26
Joined: Fri Jun 12, 2020 9:28 am

Re: Status

Postby mister511 » Tue Sep 15, 2020 1:16 am

mister511 wrote:
mister511 wrote:Why is there no call on NANQUE status?
And according to the status of INBND goes

Is it so obvious that no one can tell?

figured out
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Posts: 26
Joined: Fri Jun 12, 2020 9:28 am

Re: Status

Postby rahat651 » Tue Sep 15, 2020 7:36 am

You have to set the No Agent No Queue option right?
Vicibox 9.0.2
Vicidial 2.14-761a, Build 200708-1033
SVN 3265, DB Schema 1600
Asterisk 13.29.2-vici
mysql Ver 15.1 Distrib 10.2.32-MariaDB, for Linux (x86_64), No Extra Software
Virtual Machine, 16GB RAM, Duel Intel Xeon Processor (Skylake, IBRS) 2.0 Ghz
rahat651
 
Posts: 41
Joined: Mon Jun 22, 2020 4:07 am

Re: Status

Postby mister511 » Thu Sep 17, 2020 2:12 am

rahat651 wrote:You have to set the No Agent No Queue option right?

No Agents No Queueing: Y
No Agent No Queue Action: Message
No Agent No Queue Lead Reset: Y
mister511
 
Posts: 26
Joined: Fri Jun 12, 2020 9:28 am

Re: Status

Postby rahat651 » Sat Sep 19, 2020 4:53 am

mister511 wrote:
rahat651 wrote:No Agent No Queue Lead Reset: Y

Why do you need to set the Lead Reset option?
Vicibox 9.0.2
Vicidial 2.14-761a, Build 200708-1033
SVN 3265, DB Schema 1600
Asterisk 13.29.2-vici
mysql Ver 15.1 Distrib 10.2.32-MariaDB, for Linux (x86_64), No Extra Software
Virtual Machine, 16GB RAM, Duel Intel Xeon Processor (Skylake, IBRS) 2.0 Ghz
rahat651
 
Posts: 41
Joined: Mon Jun 22, 2020 4:07 am

Re: Status

Postby mister511 » Tue Sep 22, 2020 6:42 am

rahat651 wrote:
mister511 wrote:
rahat651 wrote:No Agent No Queue Lead Reset: Y

Why do you need to set the Lead Reset option?

To send a call back to a failed customer
mister511
 
Posts: 26
Joined: Fri Jun 12, 2020 9:28 am


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