Why is there no call on NANQUE status?
And according to the status of INBND goes
Status
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Re: Status
by mister511 » Tue Sep 15, 2020 1:05 am
mister511 wrote:Why is there no call on NANQUE status?
And according to the status of INBND goes
Is it so obvious that no one can tell?
- mister511
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Re: Status
by mister511 » Tue Sep 15, 2020 1:16 am
mister511 wrote:mister511 wrote:Why is there no call on NANQUE status?
And according to the status of INBND goes
Is it so obvious that no one can tell?
figured out
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Re: Status
by rahat651 » Tue Sep 15, 2020 7:36 am
You have to set the No Agent No Queue option right?
Vicibox 9.0.2
Vicidial 2.14-761a, Build 200708-1033
SVN 3265, DB Schema 1600
Asterisk 13.29.2-vici
mysql Ver 15.1 Distrib 10.2.32-MariaDB, for Linux (x86_64), No Extra Software
Virtual Machine, 16GB RAM, Duel Intel Xeon Processor (Skylake, IBRS) 2.0 Ghz
Vicidial 2.14-761a, Build 200708-1033
SVN 3265, DB Schema 1600
Asterisk 13.29.2-vici
mysql Ver 15.1 Distrib 10.2.32-MariaDB, for Linux (x86_64), No Extra Software
Virtual Machine, 16GB RAM, Duel Intel Xeon Processor (Skylake, IBRS) 2.0 Ghz
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Re: Status
by mister511 » Thu Sep 17, 2020 2:12 am
rahat651 wrote:You have to set the No Agent No Queue option right?
No Agents No Queueing: Y
No Agent No Queue Action: Message
No Agent No Queue Lead Reset: Y
- mister511
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Re: Status
by rahat651 » Sat Sep 19, 2020 4:53 am
mister511 wrote:rahat651 wrote:No Agent No Queue Lead Reset: Y
Why do you need to set the Lead Reset option?
Vicibox 9.0.2
Vicidial 2.14-761a, Build 200708-1033
SVN 3265, DB Schema 1600
Asterisk 13.29.2-vici
mysql Ver 15.1 Distrib 10.2.32-MariaDB, for Linux (x86_64), No Extra Software
Virtual Machine, 16GB RAM, Duel Intel Xeon Processor (Skylake, IBRS) 2.0 Ghz
Vicidial 2.14-761a, Build 200708-1033
SVN 3265, DB Schema 1600
Asterisk 13.29.2-vici
mysql Ver 15.1 Distrib 10.2.32-MariaDB, for Linux (x86_64), No Extra Software
Virtual Machine, 16GB RAM, Duel Intel Xeon Processor (Skylake, IBRS) 2.0 Ghz
- rahat651
- Posts: 41
- Joined: Mon Jun 22, 2020 4:07 am
Re: Status
by mister511 » Tue Sep 22, 2020 6:42 am
rahat651 wrote:mister511 wrote:rahat651 wrote:No Agent No Queue Lead Reset: Y
Why do you need to set the Lead Reset option?
To send a call back to a failed customer
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- Posts: 26
- Joined: Fri Jun 12, 2020 9:28 am
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