Help on dialplan manual + autodialing

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Help on dialplan manual + autodialing

Postby dhijrwn » Sun Sep 20, 2020 11:00 am

Hi guys im currently confused on my dialplan.

im trying to separate the auto dialing carrier and manual dialing carrier.

Trying to autodialing, the prefix on campaign is 9, so in asterisk I see the dial command is 9 which is correct,
but when im trying to manual dialing, it is still using the 9 prefix.
in manual dial form
dial code is 1
then the phone number 10 digits.

dial plan entry on TRUNKA:
;this is for manual dialing
exten => _1XXXXXXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _1XXXXXXX.,3,Dial(${TRUNKB}/1${EXTEN:1},,tTor)
exten => _1XXXXXXX.,4,Hangup

;this is for auto dialing with failover
exten => _91XXXXXXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91XXXXXXX.,2,Dial(${TRUNKA}/1${EXTEN:2},,tTor)
exten => _91XXXXXXX.,3,Dial(${TRUNKB}/1${EXTEN:2},,tTor)
exten => _91XXXXXXX.,4,Hangup

dial plan entry is empty on TRUNKB
Cluster setup i7-9700 cpu @ 3.00ghz 32GB ram 1xDB WEB ARCH 11xTEL 4core
ViciBox v.9.0.3 ISO VERSION:2.14-853a BUILD: 220328-1420
SVN: 3595 DB Schema: 1657 | Asterisk 13.29.2-vici
Zoiper 5 | VICIPhone| No Digium/Sangoma Hardware
dhijrwn
 
Posts: 149
Joined: Tue Jan 07, 2020 6:12 am

Re: Help on dialplan manual + autodialing

Postby carpenox » Sun Sep 20, 2020 12:04 pm

within campaign detail settings, go down to manual dial prefix and change it to 1 if need be....
Alma Linux 9.4 | SVN Version: 3890 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
carpenox
 
Posts: 2428
Joined: Wed Apr 08, 2020 2:02 am
Location: St Petersburg, FL

Re: Help on dialplan manual + autodialing

Postby dhijrwn » Sun Sep 20, 2020 1:02 pm

carpenox wrote:within campaign detail settings, go down to manual dial prefix and change it to 1 if need be....


i see, ill try it. the only thing i change the dial prefix of campaign, and i left blank the manual dial prefix.
Cluster setup i7-9700 cpu @ 3.00ghz 32GB ram 1xDB WEB ARCH 11xTEL 4core
ViciBox v.9.0.3 ISO VERSION:2.14-853a BUILD: 220328-1420
SVN: 3595 DB Schema: 1657 | Asterisk 13.29.2-vici
Zoiper 5 | VICIPhone| No Digium/Sangoma Hardware
dhijrwn
 
Posts: 149
Joined: Tue Jan 07, 2020 6:12 am

Re: Help on dialplan manual + autodialing

Postby carpenox » Sun Sep 20, 2020 1:30 pm

leaving it blank will use default one for campaign, in your instance thats a 9. same goes for 3way dial prefix....
Alma Linux 9.4 | SVN Version: 3890 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
carpenox
 
Posts: 2428
Joined: Wed Apr 08, 2020 2:02 am
Location: St Petersburg, FL

Re: Help on dialplan manual + autodialing

Postby dhijrwn » Sun Sep 20, 2020 1:48 pm

carpenox wrote:leaving it blank will use default one for campaign, in your instance thats a 9. same goes for 3way dial prefix....


I see, Then i should set it to 1, so my custom dial plan entry for manual dialing will work.
Cluster setup i7-9700 cpu @ 3.00ghz 32GB ram 1xDB WEB ARCH 11xTEL 4core
ViciBox v.9.0.3 ISO VERSION:2.14-853a BUILD: 220328-1420
SVN: 3595 DB Schema: 1657 | Asterisk 13.29.2-vici
Zoiper 5 | VICIPhone| No Digium/Sangoma Hardware
dhijrwn
 
Posts: 149
Joined: Tue Jan 07, 2020 6:12 am


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