All installation and configuration problems and questions
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by ejansen » Tue Oct 30, 2007 4:59 pm
Can anyone tell me the easiest way to clear the hopper and leads for a campaign? The agents have recreated thier lists several times and leads seem to be stuck in the list from previous lists loaded. I want to start with a clean calling list and not have the old leads appear in the campaign.
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ejansen
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- Joined: Mon Oct 29, 2007 10:39 am
by peacy » Tue Oct 30, 2007 6:02 pm
I do a lot of list activation/deactivation (got 1500+ lists) and I went for the easiest option: delete everything from the hopper. It's gonna be filled up within a minute anyway...
A simple 'delete from vicidial_hopper;' does the trick. Then just wait for 1 minute and everything is good to go.
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peacy
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