All installation and configuration problems and questions
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by heinz » Wed Oct 31, 2007 4:22 am
Hi,
something is wrong with our calendar today.
If the agent wants to schedule a callback, the calendar shows Thursday 31/10/2007 as todays date. For tomorrow it shows Thursday 01/11/2007.
We had to do recent changes because of daylight saving time.
Can't figure out where the problem can be...
Any suggestions??
Thanks
heinz
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heinz
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by heinz » Wed Oct 31, 2007 4:47 am
Funny thing,
I found (
http://cs.mcn.ru/files/folders/26/download.aspx) a calendar screenshot in a 2006 version of the agent manual where you can see the exact same problem. October ends Wed 31th and November starts Wed 1th ...
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heinz
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by Polis_ttt » Wed Oct 31, 2007 7:52 am
I do got exactly the same problem, have got it for some days now, maby it will be good tomorrow again. If soneone got a solution, please give it to us.
Seems that database is correct, and servertime, but callendar that shows for callback do got some strange value somewhere.
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Polis_ttt
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by heinz » Thu Nov 01, 2007 3:22 am
Thank you Matt...
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heinz
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