Caller ID for Outbound Call not showing as created

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Caller ID for Outbound Call not showing as created

Postby mealexwoods » Fri Dec 25, 2020 10:36 pm

I have set campaign caller ID buy it showing different number when I call any number
I am not understanding what to do please help me out with it

here is my config :

Asterisk 13.34.0-vici
DAHDI Tools Version - 3.1.0

DAHDI Version: 3.1.0

Dialplan:
exten => _7878X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _7878X.,n,Set(CALLERID(num)=${EXTEN:4:7}${RAND(1001,9999)})
exten => _7878X.,n,Dial(SIP/Phonix/${EXTEN:4})
exten => _7878X.,n,Hangup()


please help
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Re: Caller ID for Outbound Call not showing as created

Postby striker » Mon Dec 28, 2020 4:18 am

is the callerid set in campaign is not showing or the callerid set in dialplan not showing?

According to your config your dialplan is setting the callerid , so it will discard the callerid set in campaing.

as per your dialplan the second line setting the callerid
exten => _7878X.,n,Set(CALLERID(num)=${EXTEN:4:7}${RAND(1001,9999)})


it will set callerid by discarding the 7878 and adds a random number between 1001-9999 before the number you have dialed.
eg if you have dialled 78781234567 then callerid will be 10021234567

to check what callerid is set , use the below dialplan and check cli logs.
exten => _7878X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _7878X.,n,Set(CALLERID(num)=${EXTEN:4:7}${RAND(1001,9999)})
exten => _7878X.,n,NoOp(MY CALLEID IS ${CALLERID(num)})
exten => _7878X.,n,Dial(SIP/Phonix/${EXTEN:4})
exten => _7878X.,n,Hangup()
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
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