Are Barge and Whisper calls recorded?

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Are Barge and Whisper calls recorded?

Postby eyeofefil » Mon Jan 11, 2021 1:00 pm

When an agent's call gets barged/whispered, is the person who barged/whispered going to get recorded in the call too?

This is a cloud based server
Intel(R) Xeon(R) CPU L5630 @ 2.13GHz
Asterisk 13.21.1-vici built by abuild @ build36 on a x86_64 running Linux on 2018-12-14 12:24:02 UTC
VERSION: 2.14-632a
BUILD: 170930-0853
© 2017 ViciDial Group
eyeofefil
 
Posts: 21
Joined: Thu Feb 15, 2018 2:45 pm

Re: Are Barge and Whisper calls recorded?

Postby carpenox » Mon Jan 11, 2021 7:08 pm

Barged yes. Whispered no
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
carpenox
 
Posts: 2423
Joined: Wed Apr 08, 2020 2:02 am
Location: St Petersburg, FL

Re: Are Barge and Whisper calls recorded?

Postby eyeofefil » Tue Jan 12, 2021 9:08 am

Thank you very much for helping me out @carpenox
eyeofefil
 
Posts: 21
Joined: Thu Feb 15, 2018 2:45 pm


Return to Support

Who is online

Users browsing this forum: No registered users and 101 guests