Dial Attempt

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Dial Attempt

Postby m@rio » Mon Feb 08, 2021 7:43 pm

Hi everyone,

I am using the latest vicibox (9.0.3).

I want to do something like this: If the system calls a number today and that number is answered, I don't want to dial that number for up to 10 days.
My question is how do I do this and what files should i modify in order to do a custom dial attempt from the dialer according to my needs.

Thank you,
m@rio
 
Posts: 19
Joined: Mon May 07, 2018 9:09 am

Re: Dial Attempt

Postby carpenox » Tue Feb 09, 2021 3:50 am

You could do that using lead recycling and setting the status you want to be redialing after 10 days to a delay of 864000 seconds which is 10 days
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
carpenox
 
Posts: 2423
Joined: Wed Apr 08, 2020 2:02 am
Location: St Petersburg, FL

Re: Dial Attempt

Postby m@rio » Tue Feb 09, 2021 5:42 am

I want to do something like a script or a query. I dont think that will work with lead recycling
m@rio
 
Posts: 19
Joined: Mon May 07, 2018 9:09 am

Re: Dial Attempt

Postby carpenox » Tue Feb 09, 2021 7:45 pm

what do you think lead recycle does? it performs a script that runs a query and then further does action based on the results :-p
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
carpenox
 
Posts: 2423
Joined: Wed Apr 08, 2020 2:02 am
Location: St Petersburg, FL


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