Calls to this lead NOT matching agent log records

[elite_energy]

The CALLS TO THIS LEAD and AGENT LOG RECORDS FOR THIS LEAD are not matching when it comes to LENGTH and STATUS. The DATE/TIME matches though. Absolutely clueless here as to what could cause this - any thoughts?

[mflorell]

There could be several reasons for this, from using an old version(the one listed at the bottom of your signature is over 3 years old), to configuration issues to load issues.

Please con firm the version and build of vicidial.php you are using.

[elite_energy]

The information in the signature is accurate

VERSION: 2.14-661a
BUILD: 180222-0017

[mflorell]

We have fixed several logging issues in the last 3 years, I would strongly suggest upgrading your cluster to the latest svn/trunk revision and retest.

[elite_energy]

Understood - thanks for the quick response.