Phone Codes Missing

[zenithbsolutions]

Hi,

I have installed vicidial from vicibox 9.0.3 ISO after installation I have rebooted the server and found the phone codes missing.

SVN :
VERSION: 2.14-760a
BUILD: 200701-1525
© 2020 ViciDial Group

I tried to run the phone codes script using below script but it gets failed

/usr/share/astguiclient/ADMIN_area_code_populate.pl --purge-table --debug

After running the above script I got the following error.

----- DEBUGGING -----


----- PURGE TABLE BEFORE DATA LOAD -----

/usr/bin/wget

Downloading latest phone codes tables
mv: cannot stat '/usr/share/astguiclient/phone_codes_GMT-latest-24.txt': No such file or directory
mv: cannot stat '/usr/share/astguiclient/GMT_USA_zip-latest.txt': No such file or directory
mv: cannot stat '/usr/share/astguiclient/country_ISO_TLD-latest.txt': No such file or directory
--2021-05-05 20:28:10-- http://phonecodes.vicidial.com/phone_co ... est-24.txt
Resolving phonecodes.vicidial.com (phonecodes.vicidial.com)... failed: Temporary failure in name resolution.
wget: unable to resolve host address ‘phonecodes.vicidial.com’
--2021-05-05 20:28:10-- http://phonecodes.vicidial.com/GMT_USA_zip-latest.txt
Resolving phonecodes.vicidial.com (phonecodes.vicidial.com)... failed: Temporary failure in name resolution.
wget: unable to resolve host address ‘phonecodes.vicidial.com’
--2021-05-05 20:28:10-- http://phonecodes.vicidial.com/country_ ... latest.txt
Resolving phonecodes.vicidial.com (phonecodes.vicidial.com)... failed: Temporary failure in name resolution.
wget: unable to resolve host address ‘phonecodes.vicidial.com’
can't open /usr/share/astguiclient/phone_codes_GMT-latest-24.txt: No such file or directory

I verified the txt files missing from the above URLs.

Kindly check and help me fix it.

Thank you.

[mflorell]

Looks like a network or DNS issue on your side. Check that you can ping "phonecodes.vicidial.com"

[zenithbsolutions]

Hi Matt,

https://phonecodes.vicidial.com is accessible just the txt file URLs

http://phonecodes.vicidial.com/phone_co ... est-24.txt
http://phonecodes.vicidial.com/GMT_USA_zip-latest.txt
http://phonecodes.vicidial.com/country_ ... latest.txt

are not accessible

I get the below error if I try to reach them on browser at my end and I already have Google DNS added at my end.

Object not found!

The requested URL was not found on this server. If you entered the URL manually please check your spelling and try again.

If you think this is a server error, please contact the webmaster.
Error 404
phonecodes.vicidial.com
Apache/2.4.6 (Linux/SUSE)

[mflorell]

I'm not sure what is wrong since I can literally click on those links and open those files right in my web browser, even on multiple separate networks. I also just confirmed with two separate client systems on their own networks that they are able to be downloaded with no issues, so I don't know why it wouldn't be working for you.

[carpenox]

works on my end too, its def a dns issue