Our carrier has the ability to block calls to numbers on the National DNC list. Every call that we send to the switch is checked against the DNC, and if a match is found the carrier returns a 503 (DNC Blocked).
Now, all of these 503s are set as an NA by Vicidial. So, naturally these numbers are dialed over and over, but blocked each time.
Is there a way to tell Vici that the "SIP Hangup Reason" (DNC Blocked) needs to be added as a DNC and not a NA?
SIP codes and Dial Status
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SIP codes and Dial Status
by GenXOutsourcing » Sat May 15, 2021 8:38 am
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Dual 8 core/32gb RAM/500gb SSDs
SVN Version:3440
VERSION: 2.14-812a
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- GenXOutsourcing
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Re: SIP codes and Dial Status
by carpenox » Sat May 15, 2021 1:46 pm
check out the enhanced carrier logging that one of the members created a .diff file for on the bugtracker, ill get you the link
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
- carpenox
- Posts: 2423
- Joined: Wed Apr 08, 2020 2:02 am
- Location: St Petersburg, FL
Re: SIP codes and Dial Status
by carpenox » Sat May 15, 2021 1:49 pm
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
- carpenox
- Posts: 2423
- Joined: Wed Apr 08, 2020 2:02 am
- Location: St Petersburg, FL
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