Vicidial: 7.0.2
ViciBox_v.7.x86_64-7.0.2.iso
Version: 2.14b0.5
SVN Version: 3466
DB Schema: 1636
Build: 210624-1243
This is my first post here, so If I miss or do any mistakes please correct me. I am open to suggestions.
So let's come to the question.
I have some experience in Asterisk where I worked with majorly AGI script development.
Vicidial new to me so it bit complex than Asterisk because here We have GUI and more options.
I have one task where I have to set up one campaign, one agent, one phone which is registered with Zoiper softphone and outbound call functionality.
I found some good tutorial, a web page which helps me to create a campaign, agent and phone. But I ain't familiar with campaign and agent.
To-Do Task,
I have to create one outbound calling setup, where one agent login via the agent page, dial/enter the phone number to call (that number/extension is registered with any softphone) and make a call. When softphone ring and accept the call, the agent and softphone user can communicate.
Also, I have some work with routing extension in a later task, but for now this task I think the 8368 extensions will be good. So I assume when agent call and softphone answer I can see 8368 extensions in asterisk cli.
Please note, I installed vicidial in my VM, for now, this is my testing and development environment.
One more question, is it works with a manual dial from the agent page just we can do with two softphones.