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by Zaraab » Thu Oct 07, 2021 8:03 am
Well, I chose the get call launch option as FORM in the campaign setting, and the FORM is working whenever I am making a call. but once i hangup the call, the form vanishes. I want the form to stay till I hit the next call even after I hangup the call. Any solution?
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by carpenox » Thu Oct 07, 2021 8:27 am
dont select clear form
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by Zaraab » Thu Oct 07, 2021 8:33 am
carpenox wrote:dont select clear form
Thank you master!
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by Zaraab » Thu Oct 07, 2021 8:36 am
carpenox wrote:dont select clear form
But the thing is that I want to be able to still edit and input data in the form even after hanging up the call
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by carpenox » Fri Oct 08, 2021 9:25 am
then let the customer hangup the call and dont click "hangup customer" until you are done making your changes, i dont think there is another way to edit "forms" after you click hangup
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by Zaraab » Mon Oct 11, 2021 9:51 am
carpenox wrote:then let the customer hangup the call and dont click "hangup customer" until you are done making your changes, i dont think there is another way to edit "forms" after you click hangup
well that actually keep the agent on dead status and also some voip provider deducts voip minutes until there is a disconnection/hangup on the call!
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