Lead Recycling

[kenneth]

Hi Pawer people of Vicidial...

Can somebody here elaborate the use of lead recycling method.

The ATTEMPT DELAY field is the number of seconds until the lead can be placed back in the hopper, this number must be at least 120 seconds.
The ATTEMPT MAXIMUM field is the maximum number of times that a lead of this status can be attempted before the list needs to be reset, this number can be from 1 to 10.

Do i have specifically reset the Lead List(s), incases we ran out of leads or the dialer does it at a random time manner by itself.

Thanks.

[carpenox]

with lead recycling it will automatically retry the leads that are defined by those statuses, based on how long to wait in between and how many times to try them, after that number has been reached you would THEN need to reset the list in order to dial those leads again. otherwise u can just let it sit and ride out until it goes thru them all.

[kenneth]

Understand Carpenox. Thank you.

very helpful..

[carpenox]

No problem bro