Call_menu problem

[liigi]

Hello everyone, I need your help with a call menu,
I have a blaster or a survey campaign. The user by pressing "1" call should enter the call menu and then an inbound group however, when 1 is pressed it enters the call menu but immediately hangs up the call

VERSION: 2.14-763a
BUILD: 200719-1645
© 2020 ViciDial Group
Version: 2.14b0.5
SVN Version: 3271
DB Schema Version: 1602
ASTERISK : 13.21.1-vici

ov 1 09:11:33] DTMF[24361][C-00005cc0]: channel.c:4247 __ast_read: DTMF begin '1' received on SIP/TRUNKDIRECTAP-000000a6
[Nov 1 09:11:33] DTMF[24361][C-00005cc0]: channel.c:4251 __ast_read: DTMF begin ignored '1' on SIP/TRUNKDIRECTAP-000000a6
[Nov 1 09:11:33] DTMF[24361][C-00005cc0]: channel.c:4133 __ast_read: DTMF end '1' received on SIP/TRUNKDIRECTAP-000000a6, duration 102 ms
[Nov 1 09:11:33] DTMF[24361][C-00005cc0]: channel.c:4222 __ast_read: DTMF end passthrough '1' on SIP/TRUNKDIRECTAP-000000a6
[Nov 1 09:11:33] -- <SIP/TRUNKDIRECTAP-000000a6>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Nov 1 09:11:33] -- Executing [s@Menu_mercantil:1] Answer("SIP/TRUNKDIRECTAP-000000a6", "") in new stack
[Nov 1 09:11:33] -- Executing [s@Menu_mercantil:2] AGI("SIP/TRUNKDIRECTAP-000000a6", "agi-VDAD_inbound_calltime_check.agi,CALLMENU-----YES-----Menu_mercantil-------------------------NO-----YES") in new stack
[Nov 1 09:11:33] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_inbound_calltime_check.agi
[Nov 1 09:11:33] -- <SIP/TRUNKDIRECTAP-000000a6> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Nov 1 09:11:33] -- <SIP/TRUNKDIRECTAP-000000a6> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Nov 1 09:11:33] -- <SIP/TRUNKDIRECTAP-000000a6>AGI Script agi-VDAD_inbound_calltime_check.agi completed, returning 0
[Nov 1 09:11:33] -- Executing [s@Menu_mercantil:3] Set("SIP/TRUNKDIRECTAP-000000a6", "INVCOUNT=0") in new stack
[Nov 1 09:11:33] -- Executing [s@Menu_mercantil:4] BackGround("SIP/TRUNKDIRECTAP-000000a6", "") in new stack
[Nov 1 09:11:33] WARNING[24361][C-00005cc0]: pbx_builtins.c:1052 pbx_builtin_background: Background requires an argument (filename)
[Nov 1 09:11:33] == Spawn extension (Menu_mercantil, s, 4) exited non-zero on 'SIP/TRUNKDIRECTAP-000000a6'
[Nov 1 09:11:33] -- Executing [h@Menu_mercantil:1] AGI("SIP/TRUNKDIRECTAP-000000a6", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------SIP 200 OK)") in new stack
[Nov 1 09:11:33] -- <SIP/TRUNKDIRECTAP-000000a6>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... -------SIP 200 OK) completed, returning 0
[Nov 1 09:11:34] == Manager 'sendcron' logged on from 127.0.0.1
[Nov 1 09:11:34] -- Called 4804129377717@default

[liigi]

fix : the menu prompt field cannot be empty, that's when you get this error as well. I used sip-silence to get past it.

[carpenox]

good postback

[ambiorixg12]

You fixed and also Asterisk was telling you that

[Nov 1 09:11:33] WARNING[24361][C-00005cc0]: pbx_builtins.c:1052 pbx_builtin_background: Background requires an argument (filename)