Issues with implementing the Default Phone Login option

[nsavage]

Hello everyone, This is my first time posting on the forum so if I'm missing any important information to help with troubleshooting, please let me know.

I recently setup an All in One Vicibox installation with the latest version and I'm trying to implement the "Default Phone Login" feature so our users will not have to input phone credentials to log into our dialer. I can't seem to get this feature working and nothing changes after making these changes.

Here is the article I followed for the most part -
http://eflo.net/VICIDIALforum/viewtopic.php?f=2&t=40444

after going to /agc and copying the options-example.php file to options.php and change this line -
$user_login_first = '0'; # set to 1 to have the vicidial_user login before the phone login

to this -

$user_login_first = '1'; # set to 1 to have the vicidial_user login before the phone login

It is still asking for the phone credentials first.
I have also changed this same setting in /agc/vicidial.php hoping that would work, but it didn't.
I've also restarted the server just in case after making any changes.

Would I possibly be missing something or is there an extra step I'm supposed to do?
Thank you for your time!


VERSION: 2.14-832a
BUILD: 211027-1031
© 2021 ViciDial Group
Vicibox Version: 10.0.1.3
SVN Version: 3534
DB Schema Version: 1646
ASTERISK : 13.38.2-vici

[GenXOutsourcing]

in each USER you need to define the PHONE and PHONE PASSWORD

[nsavage]

Thanks for the reply!
Yes, sorry forgot to mention I have already assigned the user a the Phone Login and Phone Password.
Would I have to do this for all users in Vicidial or only the ones that will actually be logging in?

[callcentertech]

$user_login_first = '1';

Rename options_example.php to options.php


For every use that will ever log in the vicidial, you need to assign a phone on user modify screen.

For ex:

Extension 1001:
Phone Login: cc1001
Phone Password: RaNdOm

You should match that settings to user 1001 (Or wahtever user you wanna assign that phone to)

Modify user:
Phone Login: cc1001
Phone Password: RaNdOm

Note: Do not assign same phone to multiple users or there will be consequences lol..


You can also try our vicidial installation platform which will install and configure vicidial for you in 15-20 minutes, without a single line of code. It auto configures 100 fronter users with preconfigured webohones and 50 closer users with preconfigured webphones. More details on the link..
https://www.vicidial.org/VICIDIALforum/ ... 83#p148838