Why Vicidial are dialing on other inactive lead list

[kenneth]

Hi Guys,

I have activated only 1 lead list, unfortunately, there were leads being dialed on the inactive leads list.
why the vicidial is behaving that way?

I have extracted the data on the Campaign Outbound Status List and specified a time.


Thanks!

[carpenox]

are you sure you didnt have dupes in both lists?

[kenneth]

Thanks for the response, we do have dup check prior uploading to the lead list.

[carpenox]

maybe the leads were still in the hopper after you put it inactive? it makes no sense

[kenneth]

Hi Carpenox_3,

i think that the list had been activated and now we are okay. i made some experiements.
Yes its the activation and deactivation of a lead list.

thank you for the responses.

regards.