CID GROUP user permissions

[dreedy]

Hello everyone,

I am trying to restrict a manager to have access to specific items. I that persons ADMIN INTERFACE OPTIONS. I do not see a way to give her permissions to change the CID_GROUP.

What option would i need to give her access to so that she can remove a telephone number from the outbound route?


Thanks.

[carpenox]

AGC Admin Access

[dreedy]

Thanks for the reply,

I do have that setting already allowed for the admin. The problem is that she cannot click into the group. and see anything. This is were the numbers would be listed.

[carpenox]

Give did permissions as well

[dreedy]

I check her setting and she has that also but no good.

[carpenox]

so try applying all perms and check if she hasaccess that way, if she does, remove all the ones u dont want her to have until u find the perm that gives it

[callcentertech]

Get her an API "update_cid_group_entry". She should be able to add or delete entry in th CID group..

Example URL strings for API calls:
http://server/vicidial/non_agent_api.ph ... =---ALL---
http://server/vicidial/non_agent_api.ph ... D&active=N
http://server/vicidial/non_agent_api.ph ... 3125551212
http://server/vicidial/non_agent_api.ph ... 2&active=Y
http://server/vicidial/non_agent_api.ph ... ed+for+now