No live call sound but appearing on recording

[vicieg]

Hi all,

I've installed Vicidial and configured everything following the installation process as shown and it's now dialing however no voice heard while the call is running however when i record the call and i listen to the recording the other side sound shows up on the recording as it should be however not recording my voice and during the live call no sound at all

Vici version: VERSION: 2.14-833a
BUILD: 211106-1500

Carrier:
[********]
type=friend
host=************
Port=5060
insecure=port,invite
canreinvite=no
qualify=yes
allow=g729
allow=alaw
allow=ulaw
dtmfmode=rfc2833
context=trunkinbound
nat=force,comedia

Global string:
********* = SIP/*********

Dialplan:
exten => _+91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _+91NXXNXXXXXX,2,Dial(${***********}/${EXTEN:1},,tTor)
exten => _+91NXXNXXXXXX,3,Hangup

exten => _91XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91XXXXXXXXXX,2,Dial(${********}/+1${EXTEN:1},,tTor)
exten => _91XXXXXXXXXX,3,Hangup

exten => _91XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91XXXXXXXXXX,2,Dial(${*******}/+${EXTEN:1},,tTor)
exten => _91XXXXXXXXXX,3,Hangup

[carpenox]

Do you hear the "only person in this conference" when you login?

[vicieg]

Do you hear the "only person in this conference" when you login?

No sound at all.
I got back to the provider and they said to enable their ips on server's firewall. We have enabled their ips on ips list in the admin scection and disabled the firewall for trial. Yet issue still persisting.

[carpenox]

Type dahdi_cfg -v

[ambiorixg12]

With the firewall disabled, run this command rtp set debug on and make a test call, also show me the output of the sip show peers command

[vicieg]

With the firewall disabled, run this command rtp set debug on and make a test call, also show me the output of the sip show peers command

This is what happened after running a test call


[Nov 22 15:40:19] WARNING[14133]: chan_sip.c:4092 retrans_pkt: Retransmission timeout reached on transmission 1809207821-470336134-1295739426 for seqno 2 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/ ... nsmissions
Packet timed out after 32000ms with no response
[Nov 22 15:40:20] NOTICE[14133][C-000161e5]: chan_sip.c:19559 send_check_user_failure_response: Failed to authenticate device <sip:108@208.73.203.12>;tag=1150507664 for INVITE, code = -1
[Nov 22 15:40:29] NOTICE[14133]: chan_sip.c:28907 handle_request_register: Registration from '"2002"<sip:2002@208.73.203.12>' failed for '62.4.15.143:9655' - Wrong password
[Nov 22 15:40:29] WARNING[14133]: chan_sip.c:4092 retrans_pkt: Retransmission timeout reached on transmission 10291571-1175619377-1520310029 for seqno 2 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/ ... nsmissions
Packet timed out after 31999ms with no response
[Nov 22 15:40:32] == Manager 'sendcron' logged on from 127.0.0.1
[Nov 22 15:40:32] -- Called 8600051@default
[Nov 22 15:40:32] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-00000096;2", "8600051,F") in new stack
[Nov 22 15:40:32] -- Local/8600051@default-00000096;1 answered
[Nov 22 15:40:32] -- Executing [916504894546@default:1] AGI("Local/8600051@default-00000096;1", "agi://127.0.0.1:4577/call_log") in new stack
[Nov 22 15:40:32] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=TESTOUT))
[Nov 22 15:40:32] -- <Local/8600051@default-00000096;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Nov 22 15:40:32] -- Executing [916504894546@default:2] Dial("Local/8600051@default-00000096;1", "SIP/TwilioVici/+116504894546,,tTor") in new stack
[Nov 22 15:40:32] == Using SIP RTP CoS mark 5
[Nov 22 15:40:32] -- Called SIP/TwilioVici/+116504894546
[Nov 22 15:40:32] -- Created MeetMe conference 1023 for conference '8600051'
[Nov 22 15:40:32] -- <Local/8600051@default-00000096;2> Playing 'conf-onlyperson.gsm' (language 'en')
[Nov 22 15:40:32] -- SIP/TwilioVici-000000a2 is ringing
[Nov 22 15:40:33] == Manager 'sendcron' logged off from 127.0.0.1
[Nov 22 15:40:37] > 0x7fac24051bf0 -- Strict RTP learning after remote address set to: 34.203.251.73:18668
[Nov 22 15:40:37] -- SIP/TwilioVici-000000a2 answered Local/8600051@default-00000096;1
[Nov 22 15:40:37] -- Channel SIP/TwilioVici-000000a2 joined 'simple_bridge' basic-bridge <a8048fa2-6cca-4e44-beb0-55da3a637ca3>
[Nov 22 15:40:37] -- Channel Local/8600051@default-00000096;1 joined 'simple_bridge' basic-bridge <a8048fa2-6cca-4e44-beb0-55da3a637ca3>
[Nov 22 15:40:37] > 0x7fac24051bf0 -- Strict RTP switching to RTP target address 34.203.251.73:18668 as source
[Nov 22 15:40:42] > 0x7fac24051bf0 -- Strict RTP learning complete - Locking on source address 34.203.251.73:18668
[Nov 22 15:40:52] WARNING[14133]: chan_sip.c:4092 retrans_pkt: Retransmission timeout reached on transmission 2038966071-281624881-274530353 for seqno 2 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/ ... nsmissions
Packet timed out after 32000ms with no response
[Nov 22 15:40:52] NOTICE[14133][C-000161e8]: chan_sip.c:19559 send_check_user_failure_response: Failed to authenticate device <sip:108@208.73.203.12>;tag=1331978843 for INVITE, code = -1
[Nov 22 15:41:01] NOTICE[14133]: chan_sip.c:28907 handle_request_register: Registration from '<sip:1278@208.73.203.12>' failed for '20.115.25.73:61481' - Wrong password
[Nov 22 15:41:02] == Manager 'sendcron' logged on from 127.0.0.1
[Nov 22 15:41:02] == Manager 'sendcron' logged off from 127.0.0.1
[Nov 22 15:41:02] == Manager 'sendcron' logged on from 127.0.0.1
[Nov 22 15:41:02] == Manager 'sendcron' logged off from 127.0.0.1
[Nov 22 15:41:07] == Manager 'sendcron' logged on from 127.0.0.1
[Nov 22 15:41:07] == Manager 'sendcron' logged off from 127.0.0.1
[Nov 22 15:41:24] WARNING[14133]: chan_sip.c:4092 retrans_pkt: Retransmission timeout reached on transmission 90054547-247896282-262465640 for seqno 2 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/ ... nsmissions
Packet timed out after 32000ms with no response
[Nov 22 15:41:30] WARNING[14133]: chan_sip.c:4166 retrans_pkt: Timeout on 1897702625-1189523988-1507116835 on non-critical invite transaction.

[vicieg]

With the firewall disabled, run this command rtp set debug on and make a test call, also show me the output of the sip show peers command

This is what happened after running a test call


[Nov 22 15:40:19] WARNING[14133]: chan_sip.c:4092 retrans_pkt: Retransmission timeout reached on transmission 1809207821-470336134-1295739426 for seqno 2 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/ ... nsmissions
Packet timed out after 32000ms with no response
[Nov 22 15:40:20] NOTICE[14133][C-000161e5]: chan_sip.c:19559 send_check_user_failure_response: Failed to authenticate device <sip:108@208.73.203.12>;tag=1150507664 for INVITE, code = -1
[Nov 22 15:40:29] NOTICE[14133]: chan_sip.c:28907 handle_request_register: Registration from '"2002"<sip:2002@208.73.203.12>' failed for '62.4.15.143:9655' - Wrong password
[Nov 22 15:40:29] WARNING[14133]: chan_sip.c:4092 retrans_pkt: Retransmission timeout reached on transmission 10291571-1175619377-1520310029 for seqno 2 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/ ... nsmissions
Packet timed out after 31999ms with no response
[Nov 22 15:40:32] == Manager 'sendcron' logged on from 127.0.0.1
[Nov 22 15:40:32] -- Called 8600051@default
[Nov 22 15:40:32] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-00000096;2", "8600051,F") in new stack
[Nov 22 15:40:32] -- Local/8600051@default-00000096;1 answered
[Nov 22 15:40:32] -- Executing [916504894546@default:1] AGI("Local/8600051@default-00000096;1", "agi://127.0.0.1:4577/call_log") in new stack
[Nov 22 15:40:32] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=TESTOUT))
[Nov 22 15:40:32] -- <Local/8600051@default-00000096;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Nov 22 15:40:32] -- Executing [916504894546@default:2] Dial("Local/8600051@default-00000096;1", "SIP/TwilioVici/+116504894546,,tTor") in new stack
[Nov 22 15:40:32] == Using SIP RTP CoS mark 5
[Nov 22 15:40:32] -- Called SIP/TwilioVici/+116504894546
[Nov 22 15:40:32] -- Created MeetMe conference 1023 for conference '8600051'
[Nov 22 15:40:32] -- <Local/8600051@default-00000096;2> Playing 'conf-onlyperson.gsm' (language 'en')
[Nov 22 15:40:32] -- SIP/TwilioVici-000000a2 is ringing
[Nov 22 15:40:33] == Manager 'sendcron' logged off from 127.0.0.1
[Nov 22 15:40:37] > 0x7fac24051bf0 -- Strict RTP learning after remote address set to: 34.203.251.73:18668
[Nov 22 15:40:37] -- SIP/TwilioVici-000000a2 answered Local/8600051@default-00000096;1
[Nov 22 15:40:37] -- Channel SIP/TwilioVici-000000a2 joined 'simple_bridge' basic-bridge <a8048fa2-6cca-4e44-beb0-55da3a637ca3>
[Nov 22 15:40:37] -- Channel Local/8600051@default-00000096;1 joined 'simple_bridge' basic-bridge <a8048fa2-6cca-4e44-beb0-55da3a637ca3>
[Nov 22 15:40:37] > 0x7fac24051bf0 -- Strict RTP switching to RTP target address 34.203.251.73:18668 as source
[Nov 22 15:40:42] > 0x7fac24051bf0 -- Strict RTP learning complete - Locking on source address 34.203.251.73:18668
[Nov 22 15:40:52] WARNING[14133]: chan_sip.c:4092 retrans_pkt: Retransmission timeout reached on transmission 2038966071-281624881-274530353 for seqno 2 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/ ... nsmissions
Packet timed out after 32000ms with no response
[Nov 22 15:40:52] NOTICE[14133][C-000161e8]: chan_sip.c:19559 send_check_user_failure_response: Failed to authenticate device <sip:108@208.73.203.12>;tag=1331978843 for INVITE, code = -1
[Nov 22 15:41:01] NOTICE[14133]: chan_sip.c:28907 handle_request_register: Registration from '<sip:1278@208.73.203.12>' failed for '20.115.25.73:61481' - Wrong password
[Nov 22 15:41:02] == Manager 'sendcron' logged on from 127.0.0.1
[Nov 22 15:41:02] == Manager 'sendcron' logged off from 127.0.0.1
[Nov 22 15:41:02] == Manager 'sendcron' logged on from 127.0.0.1
[Nov 22 15:41:02] == Manager 'sendcron' logged off from 127.0.0.1
[Nov 22 15:41:07] == Manager 'sendcron' logged on from 127.0.0.1
[Nov 22 15:41:07] == Manager 'sendcron' logged off from 127.0.0.1
[Nov 22 15:41:24] WARNING[14133]: chan_sip.c:4092 retrans_pkt: Retransmission timeout reached on transmission 90054547-247896282-262465640 for seqno 2 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/ ... nsmissions
Packet timed out after 32000ms with no response
[Nov 22 15:41:30] WARNING[14133]: chan_sip.c:4166 retrans_pkt: Timeout on 1897702625-1189523988-1507116835 on non-critical invite transaction.

after running rtp set debug on
[Nov 22 17:44:45] NOTICE[14133]: chan_sip.c:28907 handle_request_register: Registration from '"1900" <sip:1900@208.73.203.12>' failed for '173.212.243.187:5159' - Wrong password
[Nov 22 17:44:45] NOTICE[14133]: chan_sip.c:28907 handle_request_register: Registration from '"1900" <sip:1900@208.73.203.12>' failed for '173.212.243.187:5159' - Wrong password
[Nov 22 17:44:45] NOTICE[14133]: chan_sip.c:28907 handle_request_register: Registration from '"1900" <sip:1900@208.73.203.12>' failed for '173.212.243.187:5159' - Wrong password
[Nov 22 17:44:45] NOTICE[14133]: chan_sip.c:28907 handle_request_register: Registration from '"1900" <sip:1900@208.73.203.12>' failed for '173.212.243.187:5159' - Wrong password
[Nov 22 17:44:45] NOTICE[14133]: chan_sip.c:28907 handle_request_register: Registration from '"1900" <sip:1900@208.73.203.12>' failed for '173.212.243.187:5159' - Wrong password
[Nov 22 17:44:45] NOTICE[14133]: chan_sip.c:28907 handle_request_register: Registration from '"1900" <sip:1900@208.73.203.12>' failed for '173.212.243.187:5159' - Wrong password

[ambiorixg12]

[Nov 22 15:41:24] WARNING[14133]: chan_sip.c:4092 retrans_pkt: Retransmission timeout reached on transmission 90054547-247896282-262465640 for seqno 2 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/ ... nsmissions
Packet timed out after 32000ms with no response

Retransmission timeout warning is related to NAT issue follow the link on the warning that will give you some hints to fix the issue