No Sound when CALLERID(name) is Set

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No Sound when CALLERID(name) is Set

Postby iboam » Thu Dec 02, 2021 11:59 pm

im setting a survey campaing and want to set a caller name and it works randomly but with no sound on the call
[XCAST]
disallow=all
allow=ulaw
allow=alaw
canreinvite=no
type=peer
host=xxx.xxx.xxx.xxx
dtmfmode=rfc2833
qualify=yes
nat=force_rport,comedia
insecure=port,invite
set sendrpid=pai



exten => _817NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _817NXXNXXXXXX,n,Set(CALLERID(name)="Test Name") If remove this part call works perfect but with no custom name, just the caller id number and/or vicidial iud as name
exten => _817NXXNXXXXXX,n,Set(CALLERID(number)=${CALLERID(num)})
exten => _817NXXNXXXXXX,n,SipAddHeader(P-Asserted-Identity: ${CALLERID(name)})
exten => _817NXXNXXXXXX,n,Dial(${XTRUNK}/1${EXTEN:3},,tTo)
exten => _817NXXNXXXXXX,n,Hangup
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Re: No Sound when CALLERID(name) is Set

Postby callcentertech » Mon Dec 13, 2021 2:52 pm

You should be better off without that line
exten => _817NXXNXXXXXX,n,Set(CALLERID(name)="Test Name") If remove this part call works perfect but with no custom name, just the caller id number and/or vicidial iud as name

I believe Xcast does not honour that input..
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Re: No Sound when CALLERID(name) is Set

Postby iboam » Mon Dec 13, 2021 10:51 pm

I want to eliminate the call uid as caller name. Any carrier that you recommend ???
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Re: No Sound when CALLERID(name) is Set

Postby callcentertech » Tue Dec 14, 2021 12:32 am

Where do you see call uid appearing as Caller name. May be you can attach a screenshot from your switch..!!

iboam wrote:I want to eliminate the call uid as caller name. Any carrier that you recommend ???
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Re: No Sound when CALLERID(name) is Set

Postby iboam » Tue Dec 14, 2021 10:13 am

As a caller id on my phone VXXXXXXXXXXXXXXXXXXXXXX
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Re: No Sound when CALLERID(name) is Set

Postby callcentertech » Fri Dec 17, 2021 10:31 am

Try this:
Set(CALLERID(name)=${CALLERID(num)})
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Re: No Sound when CALLERID(name) is Set

Postby GenXOutsourcing » Mon Dec 20, 2021 6:38 pm

iboam wrote:I want to eliminate the call uid as caller name. Any carrier that you recommend ???


Tiltx can remove the Vicidial UID.

support@tiltx.com
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Re: No Sound when CALLERID(name) is Set

Postby mflorell » Mon Dec 20, 2021 9:51 pm

You can also do this with OpenSIPs on your own fairly easily.
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