Hello ,,
i configured the inbound trunk
i get that back form the inbound call
[Sep 6 16:03:27] > 0x7fde940ac0b0 -- Strict RTP learning after remote address set to: 193.xxxxxx1:33300
[Sep 6 16:03:27] -- Executing [+4xxxxxxxx@trunkinbound:1] AGI("SIP/SIPtrunk100-00000732", "agi-DID_route.agi") in new stack
[Sep 6 16:03:27] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-DID_route.agi
[Sep 6 16:03:27] -- <SIP/SIPtrunk100-00000732>AGI Script agi-DID_route.agi completed, returning 0
[Sep 6 16:03:27] -- Executing [9998811112@default:1] Wait("SIP/SIPtrunk100-00000732", "2") in new stack
[Sep 6 16:03:29] -- Executing [9998811112@default:2] Answer("SIP/SIPtrunk100-00000732", "") in new stack
[Sep 6 16:03:29] > 0x7fde940ac0b0 -- Strict RTP switching to RTP target address 193.xxxxx:33300 as source
[Sep 6 16:03:29] -- Executing [9998811112@default:3] Playback("SIP/SIPtrunk100-00000732", "ss-noservice") in new stack
[Sep 6 16:03:29] -- <SIP/SIPtrunk100-00000732> Playing 'ss-noservice.gsm' (language 'en')
[Sep 6 16:03:32] > 0x7fde940ac0b0 -- Strict RTP learning complete - Locking on source address 193.84.65.161:33300
[Sep 6 16:03:32] WARNING[7674][C-0000d1a3]: func_hangupcause.c:140 hangupcause_read: Unable to find information for channel
[Sep 6 16:03:32] -- Executing [h@default:1] AGI("SIP/SIPtrunk100-00000732", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------------)") in new stack
[Sep 6 16:03:32] -- <SIP/SIPtrunk100-00000732>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ----------) completed, returning 0
someboday any idea ?
Inbound Issue
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Inbound Issue
by speedmaker » Mon Sep 06, 2021 10:08 am
- speedmaker
- Posts: 34
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Re: Inbound Issue
by carpenox » Mon Sep 06, 2021 11:02 am
looks like you dont have the route correct, you have it set to exten with the ss-noservice sound being played, trey changing the routing to an ingroup that goes to your agents
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Re: Inbound Issue
by ambiorixg12 » Mon Sep 06, 2021 12:18 pm
You haven't changed the DID Route setting, is set to the Default is 9998811112, no-service. So configure the +4xxxxxxxx DID properly, is possible you need to edit your trunkinbound context in order to accept the DID coming with the +
; If you have DIDs that arrive with a plus sign at the beginning, then uncomment
exten => _+X.,1,AGI(agi-DID_route.agi)
exten => _+X.,n,Hangup()
; If you have DIDs that arrive with a plus sign at the beginning, then uncomment
exten => _+X.,1,AGI(agi-DID_route.agi)
exten => _+X.,n,Hangup()
- ambiorixg12
- Posts: 453
- Joined: Tue Sep 17, 2013 10:35 pm
Re: Inbound Issue
by speedmaker » Mon Sep 06, 2021 12:49 pm
hello
ill send it to an in group ,, so i thout thats the right (agi-DID_route.agi) Ill try so send it so an inbound group..
my settings
DID Extension: 43720xxxxx
DID Description:
43720xxxxx
DID Carrier Description:
Active:
Y
Admin User Group:
---ALL---
DID Route:
IN_GROUP
Record Call:
N
Extension:
9998811112
Extension Context:
default
Voicemail Box:
voicemail chooser
Phone Extension:
Server IP:
116.xxxxxxxxxx
Call Menu:
User Agent:
User Unavailable Action:
VOICEMAIL
User Route Settings In-Group:
testinbound - testinbound
In-Group ID:
testinbound - testinbound
In-Group Call Handle Method:
CID
In-Group Agent Search Method:
LB
In-Group List ID:
999
In-Group Campaign ID:
950
In-Group Phone Code:
1
Clean CID Number:
No-Agent In-Group Redirect:
DISABLED
No-Agent In-Group ID:
---NONE---
No-Agent In-Group Extension:
9998811112
Max Queue In-Group Calls:
0
Max Queue In-Group ID:
---NONE---
Max Queue In-Group Extension:
9998811112
Pre-Filter Phone Group ID:
Pre-Filter Phone Group DID:
Filter Inbound Number:
DISABLED
Filter Phone Group ID:
Filter URL:
Filter URL DID Redirect:
N
Filter DNC Campaign:
Filter Action:
EXTEN
Filter Extension:
9998811112
Filter Extension Context:
default
Filter Voicemail Box:
voicemail chooser
Filter Phone Extension:
Filter Server IP:
Filter Call Menu:
Filter User Agent:
Filter User Unavailable Action:
VOICEMAIL
Filter User Route Settings In-Group:
AGENTDIRECT - Single Agent Direct Queue
Filter In-Group ID:
---NONE---
Filter In-Group Call Handle Method:
CID
Filter In-Group Agent Search Method:
LB
Filter In-Group List ID:
999
Filter In-Group Campaign ID:
Filter In-Group Phone Code:
1
Custom 1:
Custom 2:
Custom 3:
Custom 4:
Custom 5:
and the DID
Group ID: testinbound
Group Name:
testinbound
Group Color:
red
Active:
Y
In-Group Calldate:
Admin User Group:
---ALL---
Park Music-on-Hold:
moh chooser
Web Form:
Web Form Two:
Next Agent Call:
fewest_calls_campaign_wait_time
Queue Priority:
0 - Even
On-Hook Ring Time:
15
On-Hook CID:
GENERIC
On-Hook CID Number:
Fronter Display:
Y
Script:
-
Ignore List Script Override:
N
Status Group Override:
NONE
Get Call Launch:
NONE
Transfer-Conf DTMF 1:
Transfer-Conf Number 1:
Transfer-Conf DTMF 2:
Transfer-Conf Number 2:
Transfer-Conf Number 3:
Transfer-Conf Number 4:
Transfer-Conf Number 5:
Timer Action:
NONE
Timer Action Message:
Timer Action Seconds:
-1
Timer Action Destination:
Drop Call Seconds:
360
Drop Action:
MESSAGE
Drop Lead Reset:
N
Drop Exten:
8307
Voicemail:
voicemail chooser
Drop Transfer Group:
---NONE---
Drop Call Menu:
Call Time:
24hours - default 24 hours calling
Holidays defined for this call time: 0
Action Transfer CID:
CUSTOMER
After Hours Action:
MESSAGE
After Hours Lead Reset:
N
After Hours Message Filename:
vm-goodbye
audio chooser
After Hours Extension:
8300
After Hours Voicemail:
voicemail chooser
After Hours Transfer Group:
---NONE---
After Hours Call Menu:
No Agents No Queueing:
N
No Agent No Queue Action:
MESSAGE
No Agent No Queue Lead Reset:
N
Audio File:
nbdy-avail-to-take-call|vm-goodbye
audio chooser
Areacode Filter:
DISABLED
areacode filter list: 0
Areacode Filter Seconds:
10
Areacode Filter Action:
MESSAGE
Audio File:
nbdy-avail-to-take-call|vm-goodbye
audio chooser
Max Calls Method:
DISABLED
Max Calls Count:
0
Max Calls Action:
NO_AGENT_NO_QUEUE
Welcome Message Filename:
---NONE---
audio chooser
Play Welcome Message:
ALWAYS
Music On Hold Context:
default
moh chooser
On Hold Prompt Filename:
generic_hold
audio chooser
On Hold Prompt Interval:
60
On Hold Prompt No Block:
N
On Hold Prompt Seconds:
9
Play Place in Line:
N
Place in Line Caller Number:
audio chooser
Place in Line You Are Next Filename:
audio chooser
Play Estimated Hold Time:
N
Calculate Estimated Hold Seconds:
0
Estimated Hold Time Minimum Filename:
audio chooser
Estimated Hold Time Minimum Prompt No Block:
N
Estimated Hold Time Minimum Prompt Seconds:
10
Wait Time Option:
NONE
Wait Time Second Option:
NONE
Wait Time Third Option:
NONE
Wait Time Option Seconds:
120
Wait Time Option Lead Reset:
N
Wait Time Option Extension:
8300
Wait Time Option Callmenu:
---NONE---
Wait Time Option Voicemail:
voicemail chooser
Wait Time Option Transfer In-Group:
---NONE---
Wait Time Option Press Filename:
to-be-called-back|digits/1
audio chooser
Wait Time Option Press No Block:
N
Wait Time Option Press Filename Seconds:
10
Wait Time Option After Press Filename:
vm-hangup
audio chooser
Wait Time Option Callback List ID:
999
Wait Hold Option Priority:
WAIT
Estimated Hold Time Option:
NONE
Hold Time Second Option:
NONE
Hold Time Third Option:
NONE
Hold Time Option Seconds:
360
Hold Time Option Lead Reset:
N
Hold Time Option Minimum:
0
Hold Time Option Extension:
8300
Hold Time Option Callmenu:
---NONE---
Hold Time Option Voicemail:
voicemail chooser
Hold Time Option Transfer In-Group:
---NONE---
Hold Time Option Press Filename:
to-be-called-back|digits/1
audio chooser
Hold Time Option Press No Block:
N
Hold Time Option Press Filename Seconds:
10
Hold Time Option After Press Filename:
vm-hangup
audio chooser
Hold Time Option Callback List ID:
999
Callback Queue Expire Hours:
96
Callback Queue Call Time:
24hours - default 24 hours calling
Holidays defined for this callback queue call time: 0
Callback Queue Dial Filter:
NONE
CID Callback Number Validation:
NO
CID Callback Number Invalid Filter Phone Group:
CID Callback Number Length:
10
CID Callback Number Valid Filename:
audio chooser
CID Callback Number Confirmed Filename:
audio chooser
CID Callback Number Enter Filename:
audio chooser
CID Callback Number You Entered Filename:
audio chooser
CID Callback Number Confirm Filename:
audio chooser
CID Callback Number Invalid Filename:
audio chooser
CID Callback Number Reenter Filename:
audio chooser
CID Callback Number Error Filename:
audio chooser
Closing Time Action:
DISABLED
Closing Time Now Trigger:
N
Closing Time Press Filename:
audio chooser
Closing Time End Filename:
audio chooser
Closing Time Option Lead Reset:
N
Closing Time Option Extension:
8300
Closing Time Option Callmenu:
---NONE---
Closing Time Option Voicemail:
voicemail chooser
Closing Time Option Transfer In-Group:
---NONE---
Closing Time Option Callback List ID:
999
Agent Alert Filename:
ding
audio chooser
Agent Alert Delay:
1000
Default Transfer Group:
---NONE---
Default Group Alias:
NONE
Dial In-Group CID:
Hold Recall Transfer In-Group:
---NONE---
No Delay Call Route:
N
In-Group Recording Override:
DISABLED
In-Group Recording Filename:
NONE
Routing Initiated Recording:
Y
Stats Percent of Calls Answered Within X seconds 1:
20
Stats Percent of Calls Answered Within X seconds 2:
30
Enter In-Group URL:
Start Call URL:
Dispo Call URL:
No Agent Call URL:
Waiting Call URL On:
Waiting Call URL Off:
Add Lead URL:
Add Lead Timezone:
SERVER
Extension Append CID:
N
Uniqueid Status Display:
DISABLED
Uniqueid Status Prefix:
Populate Lead In-Group:
ENABLED
Populate Lead Province:
DISABLED
Populate Lead State Areacode:
DISABLED
Populate Lead Source:
DISABLED
Populate Lead Vendor:
INBOUND_NUMBER
After Call Survey:
DISABLED
After Call Survey Accept Filename:
audio chooser
After Call Survey Accept Digit:
After Call Question Filename:
audio chooser
After Call End Call Menu:
QC Shift:
24HRMIDNIGHT - 24 hours 7 days a week
QC Get Record Launch:
NONE
QC Show Recording:
Y
Click here to see a report for this inbound group
Click here to see agents logged in to this inbound group
DIDS USING THIS IN-GROUP:
43720xxxxx 4372xxxxx
i dont know what is wrong
ill send it to an in group ,, so i thout thats the right (agi-DID_route.agi) Ill try so send it so an inbound group..
my settings
DID Extension: 43720xxxxx
DID Description:
43720xxxxx
DID Carrier Description:
Active:
Y
Admin User Group:
---ALL---
DID Route:
IN_GROUP
Record Call:
N
Extension:
9998811112
Extension Context:
default
Voicemail Box:
voicemail chooser
Phone Extension:
Server IP:
116.xxxxxxxxxx
Call Menu:
User Agent:
User Unavailable Action:
VOICEMAIL
User Route Settings In-Group:
testinbound - testinbound
In-Group ID:
testinbound - testinbound
In-Group Call Handle Method:
CID
In-Group Agent Search Method:
LB
In-Group List ID:
999
In-Group Campaign ID:
950
In-Group Phone Code:
1
Clean CID Number:
No-Agent In-Group Redirect:
DISABLED
No-Agent In-Group ID:
---NONE---
No-Agent In-Group Extension:
9998811112
Max Queue In-Group Calls:
0
Max Queue In-Group ID:
---NONE---
Max Queue In-Group Extension:
9998811112
Pre-Filter Phone Group ID:
Pre-Filter Phone Group DID:
Filter Inbound Number:
DISABLED
Filter Phone Group ID:
Filter URL:
Filter URL DID Redirect:
N
Filter DNC Campaign:
Filter Action:
EXTEN
Filter Extension:
9998811112
Filter Extension Context:
default
Filter Voicemail Box:
voicemail chooser
Filter Phone Extension:
Filter Server IP:
Filter Call Menu:
Filter User Agent:
Filter User Unavailable Action:
VOICEMAIL
Filter User Route Settings In-Group:
AGENTDIRECT - Single Agent Direct Queue
Filter In-Group ID:
---NONE---
Filter In-Group Call Handle Method:
CID
Filter In-Group Agent Search Method:
LB
Filter In-Group List ID:
999
Filter In-Group Campaign ID:
Filter In-Group Phone Code:
1
Custom 1:
Custom 2:
Custom 3:
Custom 4:
Custom 5:
and the DID
Group ID: testinbound
Group Name:
testinbound
Group Color:
red
Active:
Y
In-Group Calldate:
Admin User Group:
---ALL---
Park Music-on-Hold:
moh chooser
Web Form:
Web Form Two:
Next Agent Call:
fewest_calls_campaign_wait_time
Queue Priority:
0 - Even
On-Hook Ring Time:
15
On-Hook CID:
GENERIC
On-Hook CID Number:
Fronter Display:
Y
Script:
-
Ignore List Script Override:
N
Status Group Override:
NONE
Get Call Launch:
NONE
Transfer-Conf DTMF 1:
Transfer-Conf Number 1:
Transfer-Conf DTMF 2:
Transfer-Conf Number 2:
Transfer-Conf Number 3:
Transfer-Conf Number 4:
Transfer-Conf Number 5:
Timer Action:
NONE
Timer Action Message:
Timer Action Seconds:
-1
Timer Action Destination:
Drop Call Seconds:
360
Drop Action:
MESSAGE
Drop Lead Reset:
N
Drop Exten:
8307
Voicemail:
voicemail chooser
Drop Transfer Group:
---NONE---
Drop Call Menu:
Call Time:
24hours - default 24 hours calling
Holidays defined for this call time: 0
Action Transfer CID:
CUSTOMER
After Hours Action:
MESSAGE
After Hours Lead Reset:
N
After Hours Message Filename:
vm-goodbye
audio chooser
After Hours Extension:
8300
After Hours Voicemail:
voicemail chooser
After Hours Transfer Group:
---NONE---
After Hours Call Menu:
No Agents No Queueing:
N
No Agent No Queue Action:
MESSAGE
No Agent No Queue Lead Reset:
N
Audio File:
nbdy-avail-to-take-call|vm-goodbye
audio chooser
Areacode Filter:
DISABLED
areacode filter list: 0
Areacode Filter Seconds:
10
Areacode Filter Action:
MESSAGE
Audio File:
nbdy-avail-to-take-call|vm-goodbye
audio chooser
Max Calls Method:
DISABLED
Max Calls Count:
0
Max Calls Action:
NO_AGENT_NO_QUEUE
Welcome Message Filename:
---NONE---
audio chooser
Play Welcome Message:
ALWAYS
Music On Hold Context:
default
moh chooser
On Hold Prompt Filename:
generic_hold
audio chooser
On Hold Prompt Interval:
60
On Hold Prompt No Block:
N
On Hold Prompt Seconds:
9
Play Place in Line:
N
Place in Line Caller Number:
audio chooser
Place in Line You Are Next Filename:
audio chooser
Play Estimated Hold Time:
N
Calculate Estimated Hold Seconds:
0
Estimated Hold Time Minimum Filename:
audio chooser
Estimated Hold Time Minimum Prompt No Block:
N
Estimated Hold Time Minimum Prompt Seconds:
10
Wait Time Option:
NONE
Wait Time Second Option:
NONE
Wait Time Third Option:
NONE
Wait Time Option Seconds:
120
Wait Time Option Lead Reset:
N
Wait Time Option Extension:
8300
Wait Time Option Callmenu:
---NONE---
Wait Time Option Voicemail:
voicemail chooser
Wait Time Option Transfer In-Group:
---NONE---
Wait Time Option Press Filename:
to-be-called-back|digits/1
audio chooser
Wait Time Option Press No Block:
N
Wait Time Option Press Filename Seconds:
10
Wait Time Option After Press Filename:
vm-hangup
audio chooser
Wait Time Option Callback List ID:
999
Wait Hold Option Priority:
WAIT
Estimated Hold Time Option:
NONE
Hold Time Second Option:
NONE
Hold Time Third Option:
NONE
Hold Time Option Seconds:
360
Hold Time Option Lead Reset:
N
Hold Time Option Minimum:
0
Hold Time Option Extension:
8300
Hold Time Option Callmenu:
---NONE---
Hold Time Option Voicemail:
voicemail chooser
Hold Time Option Transfer In-Group:
---NONE---
Hold Time Option Press Filename:
to-be-called-back|digits/1
audio chooser
Hold Time Option Press No Block:
N
Hold Time Option Press Filename Seconds:
10
Hold Time Option After Press Filename:
vm-hangup
audio chooser
Hold Time Option Callback List ID:
999
Callback Queue Expire Hours:
96
Callback Queue Call Time:
24hours - default 24 hours calling
Holidays defined for this callback queue call time: 0
Callback Queue Dial Filter:
NONE
CID Callback Number Validation:
NO
CID Callback Number Invalid Filter Phone Group:
CID Callback Number Length:
10
CID Callback Number Valid Filename:
audio chooser
CID Callback Number Confirmed Filename:
audio chooser
CID Callback Number Enter Filename:
audio chooser
CID Callback Number You Entered Filename:
audio chooser
CID Callback Number Confirm Filename:
audio chooser
CID Callback Number Invalid Filename:
audio chooser
CID Callback Number Reenter Filename:
audio chooser
CID Callback Number Error Filename:
audio chooser
Closing Time Action:
DISABLED
Closing Time Now Trigger:
N
Closing Time Press Filename:
audio chooser
Closing Time End Filename:
audio chooser
Closing Time Option Lead Reset:
N
Closing Time Option Extension:
8300
Closing Time Option Callmenu:
---NONE---
Closing Time Option Voicemail:
voicemail chooser
Closing Time Option Transfer In-Group:
---NONE---
Closing Time Option Callback List ID:
999
Agent Alert Filename:
ding
audio chooser
Agent Alert Delay:
1000
Default Transfer Group:
---NONE---
Default Group Alias:
NONE
Dial In-Group CID:
Hold Recall Transfer In-Group:
---NONE---
No Delay Call Route:
N
In-Group Recording Override:
DISABLED
In-Group Recording Filename:
NONE
Routing Initiated Recording:
Y
Stats Percent of Calls Answered Within X seconds 1:
20
Stats Percent of Calls Answered Within X seconds 2:
30
Enter In-Group URL:
Start Call URL:
Dispo Call URL:
No Agent Call URL:
Waiting Call URL On:
Waiting Call URL Off:
Add Lead URL:
Add Lead Timezone:
SERVER
Extension Append CID:
N
Uniqueid Status Display:
DISABLED
Uniqueid Status Prefix:
Populate Lead In-Group:
ENABLED
Populate Lead Province:
DISABLED
Populate Lead State Areacode:
DISABLED
Populate Lead Source:
DISABLED
Populate Lead Vendor:
INBOUND_NUMBER
After Call Survey:
DISABLED
After Call Survey Accept Filename:
audio chooser
After Call Survey Accept Digit:
After Call Question Filename:
audio chooser
After Call End Call Menu:
QC Shift:
24HRMIDNIGHT - 24 hours 7 days a week
QC Get Record Launch:
NONE
QC Show Recording:
Y
Click here to see a report for this inbound group
Click here to see agents logged in to this inbound group
DIDS USING THIS IN-GROUP:
43720xxxxx 4372xxxxx
i dont know what is wrong
- speedmaker
- Posts: 34
- Joined: Wed Sep 02, 2020 10:46 am
Re: Inbound Issue
by ambiorixg12 » Mon Sep 06, 2021 12:52 pm
Is better if you post a picture, I can understand clear what you posted
- ambiorixg12
- Posts: 453
- Joined: Tue Sep 17, 2013 10:35 pm
Re: Inbound Issue
by ambiorixg12 » Mon Sep 06, 2021 12:54 pm
Also, did you take care about this ?
; If you have DIDs that arrive with a plus sign at the beginning, then uncomment
exten => _+X.,1,AGI(agi-DID_route.agi)
exten => _+X.,n,Hangup()
; If you have DIDs that arrive with a plus sign at the beginning, then uncomment
exten => _+X.,1,AGI(agi-DID_route.agi)
exten => _+X.,n,Hangup()
- ambiorixg12
- Posts: 453
- Joined: Tue Sep 17, 2013 10:35 pm
Re: Inbound Issue
by speedmaker » Mon Sep 06, 2021 1:00 pm
ambiorixg12 wrote:You haven't changed the DID Route setting, is set to the Default is 9998811112, no-service. So configure the +4xxxxxxxx DID properly, is possible you need to edit your trunkinbound context in order to accept the DID coming with the +
; If you have DIDs that arrive with a plus sign at the beginning, then uncomment
exten => _+X.,1,AGI(agi-DID_route.agi)
exten => _+X.,n,Hangup()
[trunkinbound]
; DID call routing process
;exten => _XXXXXXXXXX,1,AGI(agi-DID_route.agi) ; use this one instead of the one below if you are having delay issues, and match to number of received digits
;exten => _X.,1,AGI(agi-DID_route.agi)
;exten => _X.,n,Hangup()
; If you have DIDs that arrive with a plus sign at the beginning then uncomment
exten => _+X.,1,AGI(agi-DID_route.agi)
exten => _+X.,n,Hangup()
; If you have DIDs that arrive with a plus and 1 at the beginning that you want to filter out, then uncomment
exten => _+1X.,1,Goto(trunkinbound,${EXTEN:2},1)
;exten => _4372xxxxxx,1,AGI(agi-DID_route.agi)
;exten => _4372xxxxxx,1,AGI(agi-DID_route.agi)
;exten => _XXXXXXXXXX,1,AGI(agi-DID_route.agi)
exten => _X.,n,Hangup()
thats my confing
- speedmaker
- Posts: 34
- Joined: Wed Sep 02, 2020 10:46 am
Re: Inbound Issue
by ambiorixg12 » Mon Sep 06, 2021 1:10 pm
run this command on the asterisk console where XXX is your DID number and post the result
vicibox9*CLI> dialplan show +XXXX@trunkinbound
I expect something like this
vicibox9*CLI> dialplan show +100@trunkinbound
[ Context 'trunkinbound' created by 'pbx_config' ]
'_+X.' => 1. AGI(agi-DID_route.agi) [pbx_config]
2. Hangup() [pbx_config]
vicibox9*CLI> dialplan show +XXXX@trunkinbound
I expect something like this
vicibox9*CLI> dialplan show +100@trunkinbound
[ Context 'trunkinbound' created by 'pbx_config' ]
'_+X.' => 1. AGI(agi-DID_route.agi) [pbx_config]
2. Hangup() [pbx_config]
- ambiorixg12
- Posts: 453
- Joined: Tue Sep 17, 2013 10:35 pm
Re: Inbound Issue
by speedmaker » Mon Sep 06, 2021 2:26 pm
-= 2 extensions (3 priorities) in 1 context. =-
dialer1*CLI> dialplan show +100@trunkinbound
[ Context 'trunkinbound' created by 'pbx_config' ]
'_+1X.' => 1. Goto(trunkinbound,${EXTEN:2},1) [pbx_config]
'_+X.' => 1. AGI(agi-DID_route.agi) [pbx_config]
2. Hangup() [pbx_config]
dialer1*CLI> dialplan show +100@trunkinbound
[ Context 'trunkinbound' created by 'pbx_config' ]
'_+1X.' => 1. Goto(trunkinbound,${EXTEN:2},1) [pbx_config]
'_+X.' => 1. AGI(agi-DID_route.agi) [pbx_config]
2. Hangup() [pbx_config]
- speedmaker
- Posts: 34
- Joined: Wed Sep 02, 2020 10:46 am
Re: Inbound Issue
by ambiorixg12 » Mon Sep 06, 2021 4:59 pm
your extensions.conf file is OK so verify the DID setting on vicidial
- ambiorixg12
- Posts: 453
- Joined: Tue Sep 17, 2013 10:35 pm
Re: Inbound Issue
by striker » Mon Sep 06, 2021 11:31 pm
your inbound DID number is landed with plue(+) followed by 4 (+4xxxxxxxx@trunkinbound)
change your trunkinbound dialplan as show below
exten => _+4X.,1,Goto(trunkinbound,${EXTEN:1},1)
change your trunkinbound dialplan as show below
exten => _+4X.,1,Goto(trunkinbound,${EXTEN:1},1)
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Re: Inbound Issue
by ambiorixg12 » Tue Sep 07, 2021 7:54 am
_+X. (this pattern match any digit) and is already declared
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Re: Inbound Issue
by striker » Tue Sep 07, 2021 9:19 am
_+X. is defined but its not discarding the leading +
_+X.' => 1. AGI(agi-DID_route.agi)
and vicidial DID is created without +
so before sending call to AGI(agi-DID_route.agi) dailplan , the leading + should removed which is followed by number 4
'_+1X.' => 1. Goto(trunkinbound,${EXTEN:2},1)
the above dialplan matches +1 not +4
Dialplan to match +43720xxxxx
exten => _+4X.,1,Goto(trunkinbound,${EXTEN:1},1)
make sure to have below dialplan entry also in trunkinbound contex
exten => _X.,1,AGI(agi-DID_route.agi)
[trunkinbound]
exten => _+4X.,1,Goto(trunkinbound,${EXTEN:1},1)
exten => _X.,1,AGI(agi-DID_route.agi)
_+X.' => 1. AGI(agi-DID_route.agi)
and vicidial DID is created without +
so before sending call to AGI(agi-DID_route.agi) dailplan , the leading + should removed which is followed by number 4
'_+1X.' => 1. Goto(trunkinbound,${EXTEN:2},1)
the above dialplan matches +1 not +4
Dialplan to match +43720xxxxx
exten => _+4X.,1,Goto(trunkinbound,${EXTEN:1},1)
make sure to have below dialplan entry also in trunkinbound contex
exten => _X.,1,AGI(agi-DID_route.agi)
[trunkinbound]
exten => _+4X.,1,Goto(trunkinbound,${EXTEN:1},1)
exten => _X.,1,AGI(agi-DID_route.agi)
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Re: Inbound Issue
by ambiorixg12 » Tue Sep 07, 2021 1:56 pm
He just needs to replace on VICI GUI DID Extension: 43720xxxxx by DID Extension: +43720xxxxx and in that case
exten => _+X.,1,AGI(agi-DID_route.agi) will work perfectly but if you prefer remove the + ${EXTEN:1} is OK
exten => _+X.,1,AGI(agi-DID_route.agi) will work perfectly but if you prefer remove the + ${EXTEN:1} is OK
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Re: Inbound Issue
by speedmaker » Fri Sep 17, 2021 8:15 am
ok ,, i need help whith the extensions
dialer1*CLI> dialplan show +100@trunkinbound
[ Context 'trunkinbound' created by 'pbx_config' ]
'_+X.' => 1. AGI(agi-DID_route.agi) [pbx_config]
2. Hangup()
thats my dialplan now ,, it works but only the main number not with the +43720xxxxx100 i can use from 1 to 999 as extensions from my provider.
so +43720xxxxx100 for a differnt projekt with differnt groups and call menue or campain.
can somebody help me with that please ,,
i would also pay iff you show me how to to that,,
thx Speedmaker
dialer1*CLI> dialplan show +100@trunkinbound
[ Context 'trunkinbound' created by 'pbx_config' ]
'_+X.' => 1. AGI(agi-DID_route.agi) [pbx_config]
2. Hangup()
thats my dialplan now ,, it works but only the main number not with the +43720xxxxx100 i can use from 1 to 999 as extensions from my provider.
so +43720xxxxx100 for a differnt projekt with differnt groups and call menue or campain.
can somebody help me with that please ,,
i would also pay iff you show me how to to that,,
thx Speedmaker
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Re: Inbound Issue
by ambiorixg12 » Sun Sep 19, 2021 6:26 pm
This is a quick fix, and it can be done directly on the extensions.conf file just add the correct pattern match
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Re: Inbound Issue
by speedmaker » Tue Dec 14, 2021 3:48 pm
@ambiorixg12 can you please help me with that ?
like i said i would pay for it ,,
thx Speedmaker
like i said i would pay for it ,,
thx Speedmaker
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Re: Inbound Issue
by ambiorixg12 » Fri Dec 17, 2021 4:00 pm
If you haven't fixed it I can still help you, contact me on skype ambiorixg12 or gmail ambiorixg12@gmail.com don't worry about Payment
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Re: Inbound Issue
by anupamrekha » Sun Mar 13, 2022 1:42 pm
Also check if the default DID configuration that is present in vicidial is set to extension or ingroup, this may be executed instead of your configured DID
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