Alias Group and Generating Report

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Alias Group and Generating Report

Postby bghayad » Sat Sep 11, 2021 10:27 pm

Hello;

vicibox 8.1.2, vicidial 2.14-714a, Build 190628-1511, asterisk 13.24.1-vici, Single Machine

How can I get the placed manual outbound calls based on the alias group?
Where I can find them in the database? Which table contains the alias group that was used for the call?

Regards
Bilal
bghayad
 
Posts: 579
Joined: Sun Jan 01, 2012 4:53 pm

Re: Alias Group and Generating Report

Postby williamconley » Wed Jun 08, 2022 3:09 pm

The alias group is not specifically stored. It is used to make a decision, then the call is made. The vicidial_log_extended and vicidial_dial_log have fields that show the result of the decision while the vicidial_carrier_log will contain progress information for the call and the vicidial_log table will have other details including the campaign for which the call was made. Linking to the Campaign at from the vicidial_log should provide all the campaign settings, although they may have changed since the call was made.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


Return to Support

Who is online

Users browsing this forum: Majestic-12 [Bot] and 93 guests