Inbound calls phone number not showing

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Inbound calls phone number not showing

Postby Joss2103 » Sat Jul 30, 2022 12:41 pm

Hi

I have a DID and the calls are sent to an In-group but when the agent receives an incoming call, it only shows the DID number and not the number from the person who is calling.

What do i need to configure to show the client's number?

VERSION: 2.14-848a
BUILD: 220218-1656
Asterisk 16.20.0-vici
SO: openSUSE Leap 15.3
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Re: Inbound calls phone number not showing

Postby carpenox » Tue Aug 02, 2022 8:09 pm

set to CIDLOOKUP as shown below:

Image

This can be found on each DID's settings.


Chris
Alma Linux 9.4 | SVN Version: 3890 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
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