Time between disposition and next call

[afod815]

Hello

we just started using Vici dial on our outbound call center, but I can't figure out how to make the dialer faster?

How can agents receive calls every 10 or 20 seconds?

Rite now they're getting calls every 1 to 3 minutes!

We have 8 agents on vici dial and we are an outbound call center

Can someone help me with this, what should I fix or what settings should I change I've tried every combination between Dial Lvl and Dial time out, Amd on/off tried changing my caller id maybe thinking Spam was ruining my connection. Still no good. What general setting should I share with you guys to help out currently on version 2.14b0.5

Thank you

[carpenox]

you need good data, good carrier service with excellent connectivity, clean DID's and then adjust your dial ratio until you can get to less than 30 seconds, that would be a great accomplishment. good luck

Chris