Client has weird request to have a few agents login to special campaign to do manual dialing. Agents randomly mine contacts or call existing clients, so there is no leads list. I have setup campaign and set dial method to MANUAL, however, agent login attempts get rejected with message "Sorry, there are no leads in the hopper for this campaign". Is there a way to navigate around this and allow the agent to login. Thank you.
installation
generic vicibox10 iso, ast16 update, cluster mode, virtual servers
Outbound Campaign - Manual Dial with no leads
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
3 posts
• Page 1 of 1
Outbound Campaign - Manual Dial with no leads
by jayboo876 » Mon Aug 08, 2022 12:41 pm
- jayboo876
- Posts: 38
- Joined: Sat Apr 02, 2022 12:51 pm
Re: Outbound Campaign - Manual Dial with no leads
by mflorell » Mon Aug 08, 2022 1:32 pm
There is a Campaign setting to allow No Hopper Logins, you need to enable that.
- mflorell
- Site Admin
- Posts: 18387
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
Re: Outbound Campaign - Manual Dial with no leads
by jayboo876 » Wed Aug 10, 2022 7:49 pm
mflorell wrote:There is a Campaign setting to allow No Hopper Logins, you need to enable that.
Thank you. Worked like a charm.
- jayboo876
- Posts: 38
- Joined: Sat Apr 02, 2022 12:51 pm
3 posts
• Page 1 of 1
Who is online
Users browsing this forum: Google [Bot] and 59 guests