Export calls report unable to export

[dhijrwn]

Hi, we are facing this issue when exporting call logs in the export calls report.
What I know that we have so many calls per day and if we extracted 1 month or 3 months, it will fail, timeout returns 500 status.

Variables and filters:
We are averaging 700k outbound calls on this month of august.
Total leads: 7764195
Campaign: 1 campaign
Inbound groups: inbound groups related to the selected campaign
List: All lists (165 lists)
Status: All
User Group: All

[carpenox]

try adding this to the bottom of your /etc/php.ini

error_reporting = E_ALL & ~E_NOTICE
memory_limit = 448M
short_open_tag = On
max_execution_time = 6330
max_input_time = 3360
post_max_size = 448M
upload_max_filesize = 442M
default_socket_timeout = 6360
date.timezone = America/New_York


hope this helps

Chris

[dhijrwn]

try adding this to the bottom of your /etc/php.ini

error_reporting = E_ALL & ~E_NOTICE
memory_limit = 448M
short_open_tag = On
max_execution_time = 6330
max_input_time = 3360
post_max_size = 448M
upload_max_filesize = 442M
default_socket_timeout = 6360
date.timezone = America/New_York


hope this helps

Chris

Hi Nox, It works but needed to modified the memory_limit to 8000MB. Thank you.

[carpenox]

no problem bro, glad to help, imn the future check out my blog at http://vicidial.blog - it handles most issues people have on here

[dhijrwn]

no problem bro, glad to help, imn the future check out my blog at http://vicidial.blog - it handles most issues people have on here

When I open the text file copied the content and pasted it to excel, it only contains 1million+ records? I'm expecting it to be 15 millions+ of call logs.

[carpenox]

try increasing the memory_limit