Customer Has hang up but the call not finished

[dgxa]

Hello all I have a problem with one vicidial. Results that the call is alive but It show the message Customer Has hang up: SIP/xxxxx

I go back and I can hang up but the "Live Call" sign is of. Someone can give me suggestions to correct that

Code: Select all

screen -ls
There are screens on:
        2961.ASTVDremote        (Detached)
        2956.ASTVDauto  (Detached)
        2951.ASTlisten  (Detached)
        2947.ASTsend    (Detached)
        2944.ASTupdate  (Detached)
        2256.asterisk   (Detached)
        2210.astshell20230102133206     (Detached)
        2051.ASTconf3way        (Detached)
        2046.ASTfastlog (Detached)
        2043.ASTVDadapt (Detached)
10 Sockets in /var/run/screen/S-root.


I see this with /usr/share/astguiclient/AST_update.pl --debugX

Code: Select all

|SELECT channel,extension FROM live_channels where server_ip = '10.20.14.41'|
IAX2/10.20.14.42:4569-1412|ring
IAX2/10.20.14.42:4569-16159|ring
IAX2/10.20.14.42:4569-2020|ring
Local/010*020*014*042*08600052@default-00000582;2|IAX2/PBX14_41:test@10.20.14.42:4569/08600052
Local/010*020*014*042*08600052@default-00000582;1|5064
Local/010*020*014*042*08600052@default-00000585;2|IAX2/PBX14_41:test@10.20.14.42:4569/08600052
Local/010*020*014*042*08600052@default-00000585;1|5064
Local/58600053@default-00000587;2|8600053
Local/58600053@default-00000587;1|3600
Local/010*020*014*042*08600052@default-00000581;2|IAX2/PBX14_41:test@10.20.14.42:4569/08600052
Local/010*020*014*042*08600052@default-00000581;1|5064
Local/17992202261@default-0000058b;2|agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----1-----CHANUNAVAIL---------------SIP 404
Local/17992202261@default-0000058b;1|ring
Local/58600055@default-00000572;1|3600
Local/58600055@default-00000572;2|8600055

|UPDATE server_updater set last_update='2023-01-02 14:53:27' where server_ip='10.20.14.41'|
0|Response: Follows
1|Privilege: Command
2|No such command 'show channels concise' (type 'core show help show channels' for other possible commands)
------ UPDATER BAD GRAB!!!    UBGcount: 3
           13.33    2    2:3      11:12    0|0:0    0|0:0    0|0:12    0|0:0

2023-01-02 14:53:27|------ UPDATER BAD GRAB!!!    UBGcount: 3
           13.33    2    2:3      11:12    0|0:0    0|0:0    0|0:12    0|0:0
|
concise: 0   loop: 5769938
2023-01-02 14:53:27|NO CHANNELS HERE|COUNTER: 62|5769938|ONE DAY INTERVAL:12000|Privilege: Command|
*|EMPTY CHANNELS: 62|2|Privilege: Command


Centos 7 | Asterisk 13.29.2 | SVN 3304 | 5.5.65-MariaDB | vicidial 2.14-772a | SCRATCH INSTALL