Agnet interface volume up,down and mut/unmute not working

[kingjack]

hi we just installed vicibox 10 with asterisk 16 version
but on agent web screen when press volume control up,down and mute/unmute button
get this error in asterisk console

NOTICE[6953]: core_local.c:737 local_call: No such extension/context XXYYXXYYXXYYXX48600107@default while calling Local channel

need help

[mflorell]

Are you using Meetme or ConfBridge on this server?

[kingjack]

Yes we are using Meetme
Conferencing Engine : Meetme

extensions.conf

; MeetMe Adjustment Extensions
exten => _X48600XXX,1,MeetMeAdmin(${EXTEN:2},T,${EXTEN:0:1})
exten => _X48600XXX,2,Hangup()

exten => _X38600XXX,1,MeetMeAdmin(${EXTEN:2},t,${EXTEN:0:1})
exten => _X38600XXX,2,Hangup()

exten => _X28600XXX,1,MeetMeAdmin(${EXTEN:2},m,${EXTEN:0:1})
exten => _X28600XXX,2,Hangup()

exten => _X18600XXX,1,MeetMeAdmin(${EXTEN:2},M,${EXTEN:0:1})
exten => _X18600XXX,2,Hangup()

kindly help me

[mflorell]

I cannot replicate this on my test system.

The "XXYYXXYYXXYYXX" means that VICIdial/Asterisk cannot find the participant channel in the Meetme room to alter its audio properties. It might be a configuration issue, if the asterisk version is not set properly on the Server Modify page, or it could be a code version mismatch or another version somewhere else. Since I cannot duplicate your problem it would be difficult to diagnose remotely.

[dspaan]

Is the instability/crashes still an issue in Asterisk 16?
viewtopic.php?f=2&t=40908

[mflorell]

Good question, we haven't tested it much, and we haven't heard any specific reports of this issue causing frequent crashes in Asterisk 16, but it was certainly a problem on Asterisk 13.