Inbound/Outbound Queue's
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Inbound/Outbound Queue's
by astriley » Thu Feb 02, 2023 4:27 pm
Agent Manual version 2.14-658c shows possibility for seperate inbound/outbound queue counts on agent screen. How to enable? Thank you.
ViciBox v.11.0.1 230806 | Version 2.14-918a | Build 240528-1722 | SVN Version 3836 | DB Schema Version 1714 | Asterisk 16.30.0-vici | Supermicro 5019S-MR X11SSH-F | Intel i3 CPU | 32GB DDR4 2400MHz RAM | 2 x 1TB Samsung 860 SSD RAID1 | Amfeltec PCI Timer
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Re: Inbound/Outbound Queue's
by mflorell » Thu Feb 02, 2023 4:31 pm
That's the campaign settings for "Calls In Queue Count Display 1" and "Calls In Queue Count Display 2". If you don't see those options in your Campaign Detail admin screen, then you will need to upgrade your system.
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Re: Inbound/Outbound Queue's
by astriley » Thu Feb 02, 2023 4:52 pm
Looks like I need to build a settings container. I missed that. Thank you for quick reply. Back to the lab.
ViciBox v.11.0.1 230806 | Version 2.14-918a | Build 240528-1722 | SVN Version 3836 | DB Schema Version 1714 | Asterisk 16.30.0-vici | Supermicro 5019S-MR X11SSH-F | Intel i3 CPU | 32GB DDR4 2400MHz RAM | 2 x 1TB Samsung 860 SSD RAID1 | Amfeltec PCI Timer
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