Manual Dial Timeout not working

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Manual Dial Timeout not working

Postby antuan » Mon Feb 20, 2023 7:56 am

hello , i see that on the menu

Campaigns -> Detail -> Dial Timeout: [24] in seconds

Works normally on Predictive Dialer

But when i want to wark on Manual Dialer , it does not end the call at the time specified by the admin

Campaigns -> Detail -> Manual Dial Timeout: [21] in second

What should i do to make it end the call in 21 seconds ?

ViciBox 9.0.3
VERSION: 2.14-866a
BUILD: 220921-1319
Version: 2.14b0.5

SVN Version: 3657
DB Schema Version: 1670
openSUSE Leap 15.1
Vicibox 11.0.1 from ViciBox_v11.x86_64-11.0.1.iso | VERSION: 2.14-906a - BUILD: 240214-2120 | Asterisk 16.30.0-vici | Cluster Servers | SVN: 3804| DB Schema: 1707 | No Digium/Sangoma Hardware | No Extra Software After Installation
antuan
 
Posts: 53
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Re: Manual Dial Timeout not working

Postby mflorell » Mon Feb 20, 2023 9:02 am

I believe we fixed this issue recently, please upgrade your system to the latest svn/trunk revision and re-test.
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Re: Manual Dial Timeout not working

Postby antuan » Mon Feb 20, 2023 10:13 am

Thanks for support!!!
Vicibox 11.0.1 from ViciBox_v11.x86_64-11.0.1.iso | VERSION: 2.14-906a - BUILD: 240214-2120 | Asterisk 16.30.0-vici | Cluster Servers | SVN: 3804| DB Schema: 1707 | No Digium/Sangoma Hardware | No Extra Software After Installation
antuan
 
Posts: 53
Joined: Mon Mar 21, 2016 6:10 pm

Re: Manual Dial Timeout not working

Postby dreedy » Mon Feb 27, 2023 11:35 am

i just upgraded to svn 3682 and we have a manual dial time out of 40 sec.

after 40 sec i see this message.

Dial timed out, contact your system administrator
1- mysql/apache Server (ViciBox 11) Dell R640
1- Dialer (Vicibox 11) Dell R620
1- Web (Vicibox 11) Dell R620
1- Archive Server Drobo 810n

Asterisk 16.30.0-vici | VERSION: 2.14-924a | BUILD: 240716-1453 | svn 3856|dbschema 1717
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