use freepbx as vicidial phone

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use freepbx as vicidial phone

Postby dreedy » Tue Aug 08, 2023 3:59 pm

Hello,

I have seen previous post of people wanting to do this and i have a sales section and an Admin section that i would like to use vicidial as the calling system and the freepbx as the phone extension. I am close as i have setup a iax2 truck and it is working but everytime i dial the phone it keeps sending the call as 2015/default. What would be the proper way to setup this?
1- mysql/apache Server (ViciBox 11) Dell R640
1- Dialer (Vicibox 11) Dell R620
1- Web (Vicibox 11) Dell R620
1- Archive Server Drobo 810n

Asterisk 16.30.0-vici | VERSION: 2.14-924a | BUILD: 240716-1453 | svn 3856|dbschema 1717
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Re: use freepbx as vicidial phone

Postby mflorell » Wed Aug 09, 2023 8:17 am

It is certainly possible as we have done this several times before over the years, but you'll need the Asterisk CLI output to see what is going on behind the scenes when a call is placed in order to fix it.
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Re: use freepbx as vicidial phone

Postby dreedy » Thu Aug 10, 2023 11:01 am

is the correct way of thinking on this a setup like this?

vicidial -- IAX2 account entry (TRUNK)

freepbx -- IAX2 incoming (TRUNK)
1- mysql/apache Server (ViciBox 11) Dell R640
1- Dialer (Vicibox 11) Dell R620
1- Web (Vicibox 11) Dell R620
1- Archive Server Drobo 810n

Asterisk 16.30.0-vici | VERSION: 2.14-924a | BUILD: 240716-1453 | svn 3856|dbschema 1717
dreedy
 
Posts: 182
Joined: Tue Nov 24, 2015 10:16 pm

Re: use freepbx as vicidial phone

Postby mflorell » Thu Aug 10, 2023 2:38 pm

The best set of instructions I can provide are probably the Cross-Cluster-Communication instructions for letting VICIdial clusters send calls with lead data from one to the other:
https://www.vicidial.org/docs/CROSS_CLU ... CATION.txt
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Re: use freepbx as vicidial phone

Postby dreedy » Wed Aug 23, 2023 1:06 pm

Thank i am finding that the registration is failing on the receiving side. So far no luck.
1- mysql/apache Server (ViciBox 11) Dell R640
1- Dialer (Vicibox 11) Dell R620
1- Web (Vicibox 11) Dell R620
1- Archive Server Drobo 810n

Asterisk 16.30.0-vici | VERSION: 2.14-924a | BUILD: 240716-1453 | svn 3856|dbschema 1717
dreedy
 
Posts: 182
Joined: Tue Nov 24, 2015 10:16 pm

Re: use freepbx as vicidial phone

Postby carpenox » Wed Aug 23, 2023 2:02 pm

Tell them to add your IPs to their firewall whitelist
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
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Re: use freepbx as vicidial phone

Postby kashyapking » Thu Aug 24, 2023 4:52 am

Please make sure for required asterisk ports are open for your ip and also check your internal firewall is not blocking requests to your server too.
Vicibox10 | Version: 2.14b0.5 | SVN Version: 3743 | DB Schema Version: 1690 | Asterisk Version: 13.38.2-vici
visit us @ https://www.kingasterisk.com | skype: kingasterisk | wa @ +17864142610
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Re: use freepbx as vicidial phone

Postby dreedy » Mon Aug 28, 2023 10:45 am

thanks i will check that and see just to be sure.
1- mysql/apache Server (ViciBox 11) Dell R640
1- Dialer (Vicibox 11) Dell R620
1- Web (Vicibox 11) Dell R620
1- Archive Server Drobo 810n

Asterisk 16.30.0-vici | VERSION: 2.14-924a | BUILD: 240716-1453 | svn 3856|dbschema 1717
dreedy
 
Posts: 182
Joined: Tue Nov 24, 2015 10:16 pm


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