Hi!
I am using TRANSFER to call another company but when I do the transfer "DIAL WITH CUSTOMER" I get the company IVR and I cant reach the extension that I want. How can I dial the extension that I get when I do the transfer, where can I dial ?
Transfer call D1 to an extension
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
4 posts
• Page 1 of 1
Transfer call D1 to an extension
by macaruchi » Fri Jan 05, 2024 4:23 pm
*------------------
ViciBox 11 | Version:2.14b | SVN Version: 3764| DB Schema Version:1697| BUILD: 230927-0857 | 2 Processors 8 Core | 32 GB Ram | 1 Tera HD
ViciBox 11 | Version:2.14b | SVN Version: 3764| DB Schema Version:1697| BUILD: 230927-0857 | 2 Processors 8 Core | 32 GB Ram | 1 Tera HD
- macaruchi
- Posts: 138
- Joined: Wed Sep 21, 2016 8:11 pm
Re: Transfer call D1 to an extension
by carpenox » Sat Jan 06, 2024 2:24 pm
Enter dtmf
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
- carpenox
- Posts: 2418
- Joined: Wed Apr 08, 2020 2:02 am
- Location: St Petersburg, FL
Re: Transfer call D1 to an extension
by macaruchi » Tue Jan 09, 2024 11:57 am
DTMF doesnt work!! 
To do that I must dial the extension directly from the softphone
Any ideas ?
To do that I must dial the extension directly from the softphone Any ideas ?
*------------------
ViciBox 11 | Version:2.14b | SVN Version: 3764| DB Schema Version:1697| BUILD: 230927-0857 | 2 Processors 8 Core | 32 GB Ram | 1 Tera HD
ViciBox 11 | Version:2.14b | SVN Version: 3764| DB Schema Version:1697| BUILD: 230927-0857 | 2 Processors 8 Core | 32 GB Ram | 1 Tera HD
- macaruchi
- Posts: 138
- Joined: Wed Sep 21, 2016 8:11 pm
Re: Transfer call D1 to an extension
by carpenox » Tue Jan 09, 2024 8:56 pm
Your carrier may not allow DTMF, a lot of carriers are doing it these days
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
- carpenox
- Posts: 2418
- Joined: Wed Apr 08, 2020 2:02 am
- Location: St Petersburg, FL
4 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 37 guests