Record the Whole Recording together with Music On Hold

[ramizuabhalim]

Hi All,

In Vicidial, do we have the feature record the whole conversation including the music on hold when agent park the customer.

Thanks in advance.

[mflorell]

VICIdial itself doesn't have that ability, but if you install a VICIdial Gateway Recording Server then you can:
https://www.vicidial.org/docs/GATEWAY_R ... SERVER.txt