Quality Control Module - VDAD addition?
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
4 posts
• Page 1 of 1
Quality Control Module - VDAD addition?
by carpenox » Tue Nov 28, 2023 2:44 pm
Hey Matt I think this may be a question only you can answer, but how can I get statuses dispo'd by VDAD thru AGI to be included in quality control numbers?
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
- carpenox
- Posts: 2423
- Joined: Wed Apr 08, 2020 2:02 am
- Location: St Petersburg, FL
Re: Quality Control Module - VDAD addition?
by mflorell » Tue Feb 20, 2024 8:36 am
QC is based on the vicidial_agent_log, so only agent-handled calls will be eligible for QC review as it is currently written.
- mflorell
- Site Admin
- Posts: 18386
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
Re: Quality Control Module - VDAD addition?
by carpenox » Tue Mar 05, 2024 7:57 am
damn ok, thank you, how many hours to get it included?
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
- carpenox
- Posts: 2423
- Joined: Wed Apr 08, 2020 2:02 am
- Location: St Petersburg, FL
Re: Quality Control Module - VDAD addition?
by mflorell » Tue Mar 05, 2024 8:23 am
Not really sure, we'll need to do a code review to figure out everything that would need to be changed. Send an email to <support@vicidial.com> with the full requirements for the change and we can get that back to you.
- mflorell
- Site Admin
- Posts: 18386
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
4 posts
• Page 1 of 1
Who is online
Users browsing this forum: Google [Bot] and 63 guests