Vicidial - Performance with Asterisk 18.20.2

[idan.ih2]

Dear Vicidial community,
I am using Vicidial with Asterisk 18.20.2, extensions are PJSIP.

I was wondering if this is the correct thing to do in terms of performance.

A connection of 100 extensions and 150 auto calls at the same time, consumes more than 96 CPUs.

I'm trying to understand the source of the issue - is it coming from the Asterisk 18 or coming from the usage of PJSIP instead of SIP?

Any advice will be appreciated.

Thanks in advance

[carpenox]

as i told you, this version isnt patched and wont work well with vicidial, check this article: https://dialer.one/how-to-patch-asteris ... -vicidial/

[idan.ih2]

Thank you very much again for your helpful advice

I have 2 more questions and I will more than appreciate it if you could answer and share your wide knowledge

1. What's the best practice, to use SIP or PJSIP? which one of them will ensure call quality and consume less resources?

2. How many CPUs your machine consumes at the moment when having 100 agents connected, 70 talking and 30 waiting?

Many thanks,
Idan

[carpenox]

PJSIP is more stable and provides encryption, SIp is the norm though as most carriers havent switched over to pjsip fully yet. As far as CPU's used goes, its not really based on agents connected, and what is your cluster setup like? How many servers? What roles?

[mflorell]

In the long term there really isn't any question, SIP is deprecated and won't be supported soon, and PJSIP is the future of "SIP" in Asterisk. We have started moving our new client installs to PJSIP and it does work well and we haven't really noticed any performance difference, so you should plan to move to it at some point.