List Order clarification

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

List Order clarification

Postby heaven_inc » Tue Apr 23, 2024 8:18 am

If I have a List Order set to UP LAST CALL TIME 2nd NEW which requires me to remove NEW from dial statuses...

1. What happens if the system runs out of all dial statuses but NEW - will it still continue to fill the hopper with NEW leads just as if NEW was part of dial statuses?
2. What happens if the system runs out of all NEW leads and only other dial statuses remain?
heaven_inc
 
Posts: 6
Joined: Wed Sep 09, 2020 11:03 am

Re: List Order clarification

Postby jamiemurray » Wed May 01, 2024 2:22 am

Last time I used one of the X NEW list orders I found the following in relation to your questions.

1. No, when you run out of dialable leads and NEW leads remain, no NEW leads will be added to the hopper.
2. Yes.
Skype: live:support_71847 | Tel: (US) +1 646 647 8850 (CA) +1 613 900 6456 (MX) +52 55 9990 3550 (UK) +44 1324 285022 (ES) +34 922 937 384
Managed Hosting - No tech skills required | VoIP Termination & DID numbering | https://jmurraysolutions.com
jamiemurray
 
Posts: 179
Joined: Fri Jan 11, 2013 4:12 pm
Location: Tenerife, Canary Islands

Re: List Order clarification

Postby heaven_inc » Thu May 02, 2024 7:13 am

Thanks Jamie!

I can also confirm your findings from my experience.
heaven_inc
 
Posts: 6
Joined: Wed Sep 09, 2020 11:03 am


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 58 guests