Call Quality Issue

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Call Quality Issue

Postby TarunGopinath » Wed Oct 02, 2024 1:49 am

I've installed vicibox11 on a Virtualbox VM as a testing sandbox with Dinstar GSM Gateway 32port.
8GB RAM 40GB storage and 4Core CPU
The system and VM are connected to the local network on a D Link switch (1210-28p 24 port poe switch) using a D link WiFi USB (DWA 182 Wireless AC1300 MU-MIMO WiFi USB).
The gateway is connected on LAN to the switch.
The latency is minimal at ~4ms from agent system and VM and then ~2ms from VM to Gateway, the jitter is very minimal <5ms too.
I've no idea what is causing the quality to be subpar.

Recorded call on Vicidial caller's side: https://drive.google.com/file/d/1A0NnMR ... AGj3P/view
Recorded call on Receiver's mobile: https://drive.google.com/file/d/1ttsCnN ... GcwWV/view

Kindly DM me here or email tarungopinath6@gmail.com / @SSSuperDope on Telegram / +91 73585 43242 on whatsapp
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Re: Call Quality Issue

Postby carpenox » Wed Oct 02, 2024 2:55 pm

Virtual servers perform poor with vicidial
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
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Re: Call Quality Issue

Postby williamconley » Wed Oct 02, 2024 5:32 pm

VM combined with WiFi, and USB WiFi to boot, LOL ... bad idea for call quality
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Re: Call Quality Issue

Postby carpenox » Sat Oct 12, 2024 2:38 pm

eek, yea for sure, wifi on a production server is a big no no
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
carpenox
 
Posts: 2423
Joined: Wed Apr 08, 2020 2:02 am
Location: St Petersburg, FL


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