Volume control on using confbridge

[taral.raval]

Hello Team
I have new setup of vicidial and configure confbridge as per vicidial forum.

SVN version : 3920
asterisk version : 18.21
astguiclient version : 2.14-937a

volume control feature is not working in this. I am getting below error in asterisk CLI.
No such extension/context XXYYXXYYXXYYXX19600000@default while calling Local channel

I want to know is volume control working with confbridge because I have checked backend file AST_send_action_child.pl and in that file logic is using meetme.

Can you please help me with this?

Thanks

[williamconley]

Always remember to post (as a bare minimum) your Full Vicidial Version With Build. Probably a Very Good idea to also post your installer full version as well, since this is obviously an installation issue/question.

Also, moving to the support board as this is not a "general discussion" question.

From another post:

http://eflo.net/VICIDIALforum/viewtopic ... 10#p150862

The "XXYYXXYYXXYYXX" means that VICIdial/Asterisk cannot find the participant channel in the Meetme room to alter its audio properties. It might be a configuration issue, if the asterisk version is not set properly on the Server Modify page, or it could be a code version mismatch or another version somewhere else. Since I cannot duplicate your problem it would be difficult to diagnose remotely.

Of course, this reference is for meetme, but if that string means "can't find conference ..." in meetme, it may also mean that same thing in confbridge.

Perhaps if you provided more than just that single error code (asterisk CLI from the entire login/call/volume change ...?) it might help.

Also: Why confbridge? Why not meetme? (Not being a smartass here, not suggesting you should use meetme, honestly asking if there's a reason since that response may provide more insight into your situation!)

[carpenox]

i can chime in here a bit, this error: No such extension/context XXYYXXYYXXYYXX19600000@default while calling Local channel also happens on meetme just with the 860000 version, the mute/unmute buttons have not worked in quite a while - like the code was just removed from the vicidial code base altogether. As far as confbridge over meetme, for one, meetme has been deprecated and is no longer receiving support from asterisk and is not even included in basic compile since asterisk 18. With that being said, it also removes the "bloop" from the customer side while leaving it for the agent, so they can still hear alerts for incoming calls, connected calls, etc which results in more human answers since they dont hear that noise and immediately hang up the phone like the rest of us, giving better contact. Staying current with software is imperitive in my opinion, for security sake, with meetme hitting end of life, its just a good SOP - standard operating procedure. Hope this helps

Chris

[taral.raval]

Sorry but I am new in this forum.

I just want confirmation that mute/unmute faeture is developed for conbridge or not. Because one of our client reported this issue.
Thanks for your reply guys.