VICIDIAL is able to make manual calls but not auto dialer

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VICIDIAL is able to make manual calls but not auto dialer

Postby dev_b_in » Fri Dec 21, 2007 9:56 pm

Hi,

I am using VICIDIAL on my 15 seat center; the issue I am facing is that the dialer is not able to make auto dialer calls. While manual calling is going on seamlessly.

My server specs is : IBM x3400 series with 3GB RAM. I am using Audio Codes and have checked the network there is not any issue.
I tried to re-install everything right from database. I am using slackware 11.0 and linux kernel 2.6.17.11. Libpri and zaptel libraries are also used.

What should I do; please suggest. Thanks in advance for help.
dev_b_in
 
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Postby ramindia » Sat Dec 22, 2007 12:02 am

Hi

for the autodial

what is the proceedure you followed ?

post the data from auto_dial_calls

ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
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Postby mcargile » Fri Dec 28, 2007 2:48 pm

This is most likely because the scripts that handle auto dial are not running. Please run "screen -ls" on the linux command line as root.

Also please check that cron is actually starting on boot and that you have the all scripts in your crontab.
Michael Cargile | Director of Engineering | ViciDialGroup | http://www.vicidial.com

The official source for VICIDIAL services and support. 1-888-894-VICI (8424)
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Postby Op3r » Fri Dec 28, 2007 4:28 pm

and check you extensions.conf for the call_log.agi
Get paid for US outbound Toll Free calls. PM me.
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