All installation and configuration problems and questions
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
by dev_b_in » Fri Dec 21, 2007 9:56 pm
Hi,
I am using VICIDIAL on my 15 seat center; the issue I am facing is that the dialer is not able to make auto dialer calls. While manual calling is going on seamlessly.
My server specs is : IBM x3400 series with 3GB RAM. I am using Audio Codes and have checked the network there is not any issue.
I tried to re-install everything right from database. I am using slackware 11.0 and linux kernel 2.6.17.11. Libpri and zaptel libraries are also used.
What should I do; please suggest. Thanks in advance for help.
-
dev_b_in
-
- Posts: 5
- Joined: Thu Oct 04, 2007 6:43 pm
by ramindia » Sat Dec 22, 2007 12:02 am
Hi
for the autodial
what is the proceedure you followed ?
post the data from auto_dial_calls
ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
-
ramindia
-
- Posts: 688
- Joined: Wed Oct 11, 2006 4:06 am
- Location: India
by mcargile » Fri Dec 28, 2007 2:48 pm
This is most likely because the scripts that handle auto dial are not running. Please run "screen -ls" on the linux command line as root.
Also please check that cron is actually starting on boot and that you have the all scripts in your crontab.
Michael Cargile | Director of Engineering | ViciDialGroup | http://www.vicidial.com
The official source for VICIDIAL services and support. 1-888-894-VICI (8424)
-
mcargile
- Site Admin
-
- Posts: 617
- Joined: Tue Jan 16, 2007 9:38 am
by Op3r » Fri Dec 28, 2007 4:28 pm
and check you extensions.conf for the call_log.agi
Get paid for US outbound Toll Free calls. PM me.
-
Op3r
-
- Posts: 1432
- Joined: Wed Jun 07, 2006 7:53 pm
- Location: Manila
-
Return to Support
Who is online
Users browsing this forum: No registered users and 154 guests